The truck that I reserved was not there when I arrived at the scheduled pick up time, in fact, the office was closed, so I called the number and they had not even been informed of my reservation. The worker who I spoke with did the best she could to get me the truck, but it delayed our move significantly and made for a very chaotic experience. That is to say that I was overall pleased with the service from this location, but frustrated with the service from U-haul, especially that I was not notified that my reservation was not going to be available.
CARL H
Evans Mobile Cuisine
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Ladson, SC 29456
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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The inside of the loading area was somewhat dirty, dusty but we managed and mattresses were covered with the bedding spread so it worked and soaked the sheets afterwards
JULIANA GWas patient for me until I got there to retrieve/rent the truck.
KENWORTH HI dropped off the truck after hours , it was not well lighted .
david BEvan made all the difference to make my trip so much better. She answered all my calls and questions, provided options, including the new ramp model of the 5x8 trailer, and was so pleasant and helpful once I arrived to pick up the trailer. I have used Uhaul many times over the years and Evan is my favorite representative. Evan made the tough job of traveling, loading, hauling, and driving easier by starting the trip with a pleasant personality and helpful attitude. Any company who has an person like this representing them is lucky as they are worth their weight in GOLD! So many times customer service reps fall short, not the case here. Check the reviews (like I did) of the other locations in this S.Carolina area and choose to go to 3792 Ladson Rd. Unit D, Ladson SC. Ask for Evan, she is awesome.
TAMMY K