Nothing! Everything was great!debra J.
University Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Kearney, NE 68847
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Very helpful and professionalCharles J.
Their pickup times are limited, but they consistently have the size trailer we need. Our first reservation went fine. Our second one did not. My husband was out of the vehicle to help hook up the trailer, but there was an issue with the electrical wiring on the trailer. After enlisting another's assistance and a lot of back and forth, they finally just switched it out with new wiring. During all this my husband had gotten back into the car with me, so as to not be in the way. After replacing the wiring, they told us we were good to go, so off we went. Not even 100 feet down the road, I felt something was really wrong. I looked in the rear view mirror and the trailer was bouncing from side to side. We had to stop in the middle of traffic, throw on hazards, and try not to get run over while we checked the hitch connection. The trailer wasn't even on the hitch! We were literally dragging it with the safety chains! Thankfully they did that part right. My husband had to reattach the trailer to the hitch and we were both pretty shook up from the whole experience, not to mention behind schedule. When I dropped off the trailer, the same employee assisted me with the drop off and asked if everything went well. I said, "no" and told them what happened. They didn't even offer me an apology. Not impressed.Deborah S.
Chris was a true professional! Well spoken and polite! He checked in and was super helpful!!Timothy L.
If deaf people go there , make sure they are comfortable when communicating with uDARRIN M.