Pick up/drop off pretty confusingSean M.
Trailer Rental & Towing in Kansas City, MO at Hardesty Storage
(Distribuidor de U-Haul del vecindario)
Kansas City, MO 64123
(SE corner of Hardesty & Independence Ave - 24 Hwy)
Services at this Location:
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 12 p. m. - 4 p. m.
- 5/31/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Kansas City, MO 64123
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I would never recommend this place to anyone, customer service was terrible and they are very rude and unprofessional.Unique C.
Staff was courteous and professional. Equipment was 1st class!kathy R.
The lady that signed the truck off to me gave me the wrong return day so i didnt get my full refund. I was in the process of a big move so just took her word for it and returned it the day she said and it was a day late.Devante S.
Computer system was down. Tried to pay with my credit card but it "wasn't working" so I had to go to an ATM and pay with cash, only to find out that even though I paid cash, my card was charged twice! I was there for an hour and a half!Gary B.
On line check in was poor!! Long time waiting in the cold! The people was GREAT to deal with when I returned the truck!!!James N.
Just the computer issuesrachaquilyn T.
Make sure you have all the equipment that was reserved. They did not have my two furniture dollies, which was a major inconvenience. They did not seem too worried about it either, was more like "oh well, you're just out of luck unless you want to drive 20 miles to another store and see if they have them, they might or might not."Joseph S.
Mike at Hardesty is very helpful.RANDALL H.
Forgot to rent a dolly. Was hoping there would be one in the back I could brake the seal on but there wasn't nor packing blankets. All went great and Friendly staff upon drop off! Thanks uhaulJustin B.
They had a dog chained up to the back fence in the cold. It was snowing and this poor dog was just left there I asked them why and they blamed it on some Tenant. It was very disturbinglaura F.
Was given truck with 1/3 tank of gas after I had to wait 20 minutes after my original pick up time..was told they would take miles off on return of truck they took 2 miles l off... I was charged for giving them back a truck with more gas... and was punished for giving them a truck better then I found it.. I was also accused of misplaying equipment even though it was all accounted for.. would not recommend awful customer service I will never rent a U-Haul ever again nor recommend it to anyone especially from this location. Was added stress on an already stressful day that was not needed nor wanted.Preston H.
Continue with your professional courtesy.Martin W.
The manager in KCMO should be let go just the worst with his costume r services and the staff. I heate that placeWarren S.
Your people renting your trailer wired up lights that only worked on my driver's side. Insisting it was fine when I questioned it. Then what they wired just fell apart in the road. My vehicle in turn quit running, lost all charge while driving twice. The third time it did not start again. I had no issues until they wired the U-Haul trailer t to my truck. I contacted them at which I knew that I wouldn't be able to return the trailer on time. They decided to not come after the trailer until the next day around 11am. My truck then was jumped and started and ran after the U-Haul trailer wires were disconnected from my truck. I gave no authorization for any more charges to my card. Yet they too it upon themselves to fraudulently charge my card almost $18 more. I live on disability and am not happy with a company that charges my card without my permission or knowledge when I'm quite sure it was due to their negligence on wiring and telling me to take the trailer with lights improperly working. I'm not even sure this was legal. So I never even was able to use the trailer for the intended use in the first place. Everything done was in my opinion underhanded and laziness on the company you allow to rent out your U-Hauls. I will be having my vehicle checked as well as contacting the BBB and advocates for the disabled. As well as checking to see if it's illegal or just poor ethics to allow a customer to leave with a trailer with poor or improper working lights. I would hope you can get this issue resolved with me by returning all my money along with an apology. Thank you Jennifer Sperry. 913-731-9190Jennifer S.
Customer service was excellent!Jeffrey S.
Very friendly and helpful staffTHAI B.
This place was great service, I didn't even have to touch the trailer for return, this place was great . Both the inside person and outside person were very professional and very appreciative I used Uhaul.Chris H.
Super friendly person helped us this morning.Mike M.
Very friendly and helpful staff.Melissa K.
Very friendly staffRonald P.
The first truck I picked up I took all the way back to my home before finding out it was full of cockroaches. When I returned the truck I was charged for the mileage and rental insurance, $35 to just drive a roach infested truck back and forth taking an hour out of the time I was paying movers to move my furniture. I then was given a 10ft truck to make up for this instead of the 17ft truck because the roach truck was the only other large truck. This second trucks has gauge would drop a quarter tank whenever parked so even after putting 4 gallons into the tank for the usage it dropped as soon as you put it in park. The ignition on the second truck was also jammed so between the 2 extra loads I needed to take due to the smaller truck it took me 5 min each time to get the key to even turn in the ignition. I understand trying to get the full life out of these vehicles but they were both in desperate need of repair and should not be used for rental. I have used uhaul for all of my previous moves but after this I don't think I will ever be back.Richard H.
Friendly and helpful staff, quick service........somewhat questionable location, didn't necessarily fear for my safety but didn't leave my wife or children alone in the middle of the afternoonadam S.
Everything went smoothly from pick up to dropoffRonisha C.
Very courtesy. Nice environmentroberta G.