There was no one available by phone or in person to help with my drop off! Tried for two days! Also, there was no cell phone signal at the drop off location to use the uhaul online app! Also was told by rep on uhaul's customer service that my 45 mile overage would not be billed and it was! I had to drive 30 miles both ways to pick up my uhaul because my local uhaul location couldn't get the size I needed. Then I drove 20 miles out of my way to drop off and couldn't get anyone to confirm my drop off. After lots of phone time I connected with a uhaul representative who told me that my online drop off was complete and that the 45 mile overage would be waived and that I would receive my confirmation online. We'll, after a week, I finally received a receipt that I was charged for the overage! The uhaul online process didn't confirm my drop off the day I dropped it off either. Very disappointed with my uhaul experience.
George F.
Jefferson Tire And Auto
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Jefferson City, TN 37760
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Need to ensure the business is actually operational and has available hours. The voice mailbox for Jefferson Tire and Automotive mentioned something about hours by appointment only, so was never able to speak with them. Although the truck was clean and maintained, there were no straps in the back to ensure stabilization of the furniture. Perhaps I am mistaken but I thought these were standard with the rental of a U-Haul truck. Also I ordered and paid for the use of a dolly and a dozen furniture covers. I received neither. Made the move time consuming and labor intensive.
Brian S.They made suggestion of verifying gas and mileage by taking a photo so no discrepancies. Very nice.
William H S.Have guest WiFi because cell phone signal is poor at this location.
Kenneth H.I don't find anything that needs improved upon. The people were friendly, knowledgeable, and took good care of me while I was there. The lady was very down to Earth. I'm happy with them and would use their services again. Thanks!
Heather S.