Rises was a wonderful place and customer service was great.Tommy D.
Trailer Rental & Towing in Jacksonville, FL at Roses Mailroom
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Jacksonville, FL 32277
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service and friends folks.Juanita F.
Make sure your system is up to date. I rented a cargo van, but theirs was not working and she didn't know why I was able to reserve it using the online system. The lady was able to get a truck for me, but it was huge and not suited very well for the purpose. I was able to get my furniture moved but it slid around inside because the truck was so large. It wasn't the location's fault, but the system which apparently wasn't updated in a timely way.Brannon J.
Everyone I spoke to was very polite and helpful at this location. It was an easy transaction and I would definitely rent from this location again!!!Patrick S.
Friendly fast service! Can tell the owner is heavily involved in community youth support which is wonderful!Sara W.
This place is very unprofessional. Lady at the front counter put the wrong miles that I asked for to use the rental on my paper. After using the truck and returning it on time with the amount of gas that was suppose to be added back to the truck my card was charged $63 and then again 2 weeks later for $68. Reached out to billing department for UHAUL and representative stated that the first payment was never taken out of my account. Reached out to my bank and pulled bank records and $63 came out the very next day when rental was returned. Representative stated she will get with her manager and see what they could do about refunding my money back for the $68. I get a call from the manager of UAHAL and she was very rude and very unprofessional. she informed me that the total cost for my UHAUL was $100. I'm very upset because that was not discussed when picking up the truck and the paper work I signed with my miles added was $63.00. The manager basically told me I wasn't getting my money back and was talking over me while I speaking the whole time. I am highly disappointed and very upset about this experience I will never rent from them again!Sicueria R.
Everything was just fine.Evangelin W.
When I arrived the truck was on empty. The inside had blast ash all over the driver seat. There was dirt- sand on the steps on the entrance to the truck. She did not take a sheet to show any damages already on the truck I actually asked for the inspection. She gave me only a 35.00 credit for the empty tank but it took 62.00 to fill it up , lol . The truck once running sounded rough and I did not feel completely at ease it would make the trip to Florida .Evelyn M.
i will not rent from uhall ever very poor got to store no one there pick time 8 am arrive store lady 9.20 she could not hook up trailer call man to hook up pay him never againRONALD C.
Attendant should walk customers to their equipment and verify it instead of having the customer select it themselvesJay H.
Lady that works there was very patient , kind, helpful and very very curtious if ever need a rental definately would go to this location and definately would recomend this location for hassle free best customer service thank youHarold L.
The clerk working at this site should not be taking personal calls while at work first of all, second she needs to learn how to hang a phone up when she's done, I had a problem with the truck so I tried calling her but to my dismay the phone continued to stay busy, so I had to waste time and miles and drive all the way back to the location I got the truck and find that she didn't hang the phone up all the way, I had an issue with the pad lock on the rear of the truck and couldn't get it open, that's why I eventually had to drive back with the phone constantly busy so she could figure out how to get the lock open, she also made it sound like it was my fault and in the conversation she had over the phone with the area manager she said this was the second time it has happened so she should have said something before I took the truck. She almost refused to walk outside because it was raining and said "I'm not going out in the pouring rain", I told her I am to use the truck and I'd like for you try fix this so I don't get charged for extra miles since you didn't hand there phone up correctly also I told her I have an umbrella so she went out. All in all I didn't like her unprofessional attitude and her lack of willing to go the extra mile. She has a bad attitude. I will never use this location again.Rebecca F.
Couldn't have asked for anything to go better!Patricia C.
No one was there. They didn't properly check the vehicle in. I was notified from uhaul recovery team about turning in the vehicle. It was a complete fiascoROGER D.
U-Haul truck was on empty I had to immediately go get it filled up, it was dirty had a bunch of trash in the back, and the store was a mess.Brandon L.
Uhaul was rickety it took up a ton of gas it wasn't fuel efficient at all the pricing is extremely high in the first Uhaul I had was infested with ants and dirty there are no pieces in the U-Haul for you to strap a bungee cord to secure anything down and it's just leaves much to be desired I'm hoping that I don't have to use Uhaul again. But other than that the customer service people are very nice and they do what they can.Shaquon A.
The smell like gas the whole timeJosie A.
Mention the app to peopleBeverly L.
I used the drop off key box and the area was well lit for night drop offs.Aretha H.
Very nice staff!Dina R.
Reason received my invoice, paid for what was provided then a few days later an additional payment is pending from my account. I did not received any invoice as to why this additional charge is being taken out of my account.OHNICA R.
They said we messed up another truck that we ain't even drive or park next to never will do business with this location again And Tim was disrespectful and almost got knocked the f*** outZantondera L.
I was overcharged for milage I did not even use. The truck was not checked before I left and the milage on paperwork was wrong. She is a conartist and does not do get job correctlyPATRICIA M.