The person checking us in and out for the Uhaul rental was not equipped to handle the check in and check out process. It took over 30 minutes to get the truck during the pick up and then when returning it, we were delayed again because the person just didn't know what he was doing. The delay in the Uhaul rental caused delays with the movers we had hired. Very frustrating experience.Krishawn W.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Jacksonville, FL 32254
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Wonderful people at this location tried to do all they could to help my daughter and I. After a horrible experience and being denied my reservation at Libba Garage (where I had a reservation) they had me come in so they could help. They only had one truck, a 26' truck and not a 15' truck and they didn't have a dolly, which is what I reserved months ago. The truck they did have, turned out, had the lines to the catalytic converter cut. I had to drive it that way to another location. Again, I made reservations MONTHS ago. It was very unsafe to drive that 26' truck that way through Jacksonville traffic.Diana M.
Thank youDanielle B.
Friendly and HelpfulJONATHAN C.
Answer the phone, So the customer don't have to be on the phone for 52 minChristian T.