Give me a choice. I was assigned an older looking trailer with worn looking tires. Other trailers on the lot looked better. It worked out fine, I completed my my trip without incident.PAUL B.
Trailer Rental & Towing in Jacksonville, FL at Oceanway Tires
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Jacksonville, FL 32218
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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The location where the equipment was picked up was not kept up. All the equipment was in a dirt lot and the driveways were not maintained. Coming out of the parking are was also very dangerous due to the fact you can't see traffic coming from one way. There is a curve of a major road before the drive way. Though the staff was helpful, the condition of this location was very poor and seems to be very untrustworthy.Travis C.
The lady in the office was rude the uhaul had no gas in it I had to go I gas station before I could even get startedVirgil R.
Employees were rude. The business was disgusting and filthy. No one assisted with any part of the loading and unloading part of the rental. I brought it back a day early and the owner was being rude because they had to give me back funds.Jeremy E.
The staff weren't even present at the site. I had to call and do all business over the phone. No one there to help get the trailer hooked up.JOSEPH N.
I admit this place may not look all that great but it's the service I like. They're always very friendly and just as nice as could be.Bruce P.
The price was a lot more than I expected the truck was dirty and the lady wasn't niceJuan D.
My car sustained damage. I paid for assistance to have my car loaded to the trailer. When I unloaded the car I accidentally damaged a part under the engine because I didn't know there was a chain attached to the car. The Uhaul representative was working alone and she was not helpful. I was instructed to drop the trailer on a grassy field far away from the Uhaul representative/office.ADRIAN M.
unfrendly employes did not care about the custumers at all.RICHARD S.
Everything seems good at that location.Larry W.
Way too overpriced I'll never use that service anymoreGERALD W.
Dolly was not included and I was charged for itJOANN H.
The lady handling my request was very rude, I will not go to this location again.MARIAN R.
Staff was friendly, fast and helpful in all aspects of the transaction.DANIEL C.
The neighborhood dealer itself was great. I had chosen the option to do a mobile pick up at another location. No one ever told me through email or text that the pick up location changed. I asked at the uhaul dealer last week where my Monday pick up will be. There's just not a lot of communication or clear directions with the mobile share. It makes an already stressful day of moving worse when you don't even know where to pick the truck upALLISON H.
Make sure the customer can check out quickly and understands how to check in after hours properly,also help when needing to lift the heavy tongue on the bigger trailers.LAWRENCE T.
The employee that checked us out, we very nonchalant and seemed as if she had no customer service care. She spoke as if she was just talking to a wall with a very I don't really care tone. Then they added 56 dollars too my card and claimed it was for cleaning which it was no where near enough cleaning in the van that could explain 56 dollars worth. Then when asked she said that it should've only been 25 dollars and never explained the rest of that cost!KELVIN C.
They seem to not let you do any of the mobile pickup and they are never organizedROSEMARY P.
When we arrived to drop off the trailer we rented, the business was not open yet. We left the invoice in the drop box. My husband called to let them know we had dropped off the equipment and let them know what time we had dropped it off. The lady who answered the phone was extremely rude and said they were not open yet. My husband called back about 30 minutes after they opened. She checked the trailer in for the time he called and charged us $30 for another day, even though the trailer had been there for nearly two hours. He called her back and explained to her that we were due that charge back, since the trailer was there. It's not our fault that they don't open until 11:00 on Sunday. I don't know about anyone else who works there, but she is very rude and we will NEVER do business with them.Anita C.
I was over charge for gas and other things..the truck was dirty. I couldn't understand what the person was saying to me on the phone. It was a very bad experience I will not do back to that locationFREDERIC P.
This location is terrible. Office manager wasn't even in the office, she was in her home. The one guy that was in the yard didn't even help me hook up the equipment. I had to go ask for help. Horrible customer service.JOHNELLISON K.
My assistant was very helpful and knowledgeable of what equipment I needed to rent.MARTHA R.
Location is difficult to navigate in/out of.Christopher R.
This is not an actual uhaul shop. I came to pick up my uhaul at 8:30am like they told me to and nobody was there. I called and then they told me they didn't open up until 9am when they told me to come at 8:30am. Once they arrived the lady who works there to check you out is EXTREMELY RUDE & aggressive!!!! They also charged extra fees if uhaul is dropped after 5pm. I will never use this location again if I need a uhaul rental.TANISHA G.
Was charged $20 when I did return the vehicle; online mobile checkin did not work. Had to check in on laptop when I got home.DEBORAH K.