When I phoned the location to make a reservation for a box truck I was advised that reservations could not be made over the phone and that I would have to do so online. I went to the website and made a reservation for the first available time slot which was 12:30. When I arrived at the location ( a chained lot in the middle of an industrial area) no one was present. After waiting 15 minutes I called the number on the sign posted and was told by the gentleman who answered the phone that " his guy" was just getting back from lunch and would be there momentarily. I waited another 15 minutes and phoned again to advise that no one had showed up and that it was now 30 minutes past my reservation time. The gentleman said that he didn't know why they gave me a reservation time at 12:30 since " his guy" takes lunch from 12:-00- 1:00. An individual namaed Eric showed up
Andrea S
Blessed Towing 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Island Park, NY 11558
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Customer Reviews
- 4.0 Average Customer Rating
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Drop off after hours but Lance was very helpful with drop off procedures for his location.
JENI DVery easy to work with and prompt
Padraic MThe drivers side visor was broken and impaired my vision the entire trip. I was forced to duct tape it to see during my drive. The check engine light was on from the beginning of my trip.l until the end. The van had a quarter tank of gas in it from the start of the rental when the agreement says it should be returned with 5/8 of a tank. The van itself sounded like it was going to break down at any moment and was not worth $327 of my money. Especially considering I returned the vehicle with more gas than when I picked it up, I should have gotten a credit back.
Matthew MTo be honest Sean made everything smooth I couldn't have asked if anything better. I read the reviews n the reviews that where 1star . I had none of those problems. He got gas ,mileage and someone was there minutes after I called n was done n had my receipt in minutes. Thanks because it was a stressful day. Made easier by your service.
Patrick K