The associate was kind but seemed new and wasn't able to answer questions. The printer was out of ink so she had me sign a makeshift piece of paper with mileage and gas info. She did email the contract. The truck itself was old. The drivers seat was torn. The drivers visor was broken. It was soso clean. The vehicle's check engine light came on a mile down the road as did the TPMS. The location closed immediately after I left and road side assistance was slow to provide an acceptable solution. We had people waiting to load/ move heavy equipment. We were unable to use this truck and this returned it and the key to the 3932 Illinois St after customer service and road side assistance were unable to provide an acceptable and timely solution. I did not have a great experience. We were lucky enough that a friends husband was willing to let us use his truck for a couple of hours that evening. I will be disputing any and all charges that are made against my card. We did not use the truck and it was driven 8 miles total (to the apt where I could converse with U-Haul safely and back to the location for the return).Heather C.
C&W Special Delivery LLC
(U-Haul Neighborhood Dealer)
Indianapolis, IN 46208
- Lun. - jue.:10 a. m. - 4 p. m.
- Viernes9 a. m. - 4 p. m.
- Sábado9 a. m. - 1 p. m.
- Domingo12 p. m. - 4 p. m.
- 6/10/2023: 9:00 a. m. - 2:45 p. m.
- 6/13/2023: cerrado
- 6/18/2023: cerrado
- Devolución del cliente 24 horas
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Indianapolis, IN 46208
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Walter is awesome, attentive and great service, super friendly and helpfulLarry L.
the location was supposed to be open until 4:00 on. Sunday according to their sign on the door but when I arrived at 3:15, they were closed. This caused an extra charge on my account buy U-Haul service was able to correct the later.tom G.
Walter has provided exceptional customer care and serviceLarry L.
Walter was amazing, knowledgeable and efficient, truck was ready to go and the process was seamless.LARRY L.