The reason I can't assess an excellent rating has nothing to do with the location but more a system issue. I booked online using my preferred credit card. When I picked up the equipment I was informed the card I used wasn't saved in the system. I had not brought that card with me and was left with leaving an other card info. I was informed I could change the card at the drop off location. The nice people there told me they had no way to make that change. Not happy the system I reserved with did or does not save the info I was forced to input. Not the biggest problem yet irritating, non the less. This comment is not to take away from the helpful people at either pick up or drop locations. Both Huntersville, NC and Annapolis, MD were great.RICHARD K.
Trailer Rental & Towing in Huntersville, NC at Town & Country of Hunterville
(Distribuidor de U-Haul del vecindario)
Huntersville, NC 28078
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5:30 p. m.
- Dom.: 8 a. m. - 3:30 p. m.
- 6/20/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Huntersville, NC 28078
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
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The vehicle was originally scheduled to be picked up at 9:00 am on Saturday at the Cornelius, NC location. On Friday, the day before my scheduled pick up I received a call informing that location did not have the vehicle I reserved but advised that Huntersville would have one at 11:30, which was 2 and 1/2 hours after my reservation. I was very upset as I had planned to begin my move early in the am. i contacted Huntersville and asked them to let me know if the vehicle got returned early so I could pick it up closer to my reservation time. I received a call at about 7:00 informing the vehicle was ready and available. After aggravation and stress over being notified they could not comply with my reservation, all worked out in the end.James L.
Great customer service. I felt he valued by patronage. Use him to teach.Karen C.
OUTSTANDING LADYSwilliam D.
Tonya and Montana are fabulous. Seriously uhaul got lucky when they found these ladies. Incredibly nice, extremely helpful and very easy to work with. I did not want to do this move as I was just dreding it. Tonya and Montana made picking up my uhaul and even my Dolly situation a breeze. I can guarantee you if it were not for their expertise it would not have been. If it would not of been the experience and treatment from them I wouldn't be able to recommend Uhual. I absolutely can and do, and for them ill go back for any of my moving needs.JILL M.
First we were told we couldn't come in because of COVID even though there were multiple employees inside not wearing masks lounging around eating bojangles. Then helped us inside anyways but when I told the woman at the desk my information and what trailer I needed to rent, she told me she didn't have any trailers available even though there were 5 sitting outside not being used so we were turned away and was told the trailers they did have wouldn't work for us. I went home and reserved a trailer online with the same information I told the woman and it said they had a trailer so went back in. They hooked up one of the trailers that was out in the yard when I was there earlier. I don't understand what happened and why I was turned away the first time when I went in person. It seemed like the employees there just didn't want to work and instead wanted to enjoy their bojangles without any customers bothering them.BRANDON C.
Tanya and her staff are always so couteous and attentive !NICOLAS D.
The women that were running the Huntersville location were awesome and they made my first U-Haul renting experience so easy!BRITTANY H.
My trailer tire blew out on the highway and I had 4 children in my vehicle. I had to wait 3.5hrs in the middle of nowhere, for the repair. I got home at 230a which I missed the storage hours. I had to empty the trailer contents into my garage, putting my personal wooden trailer in my driveway, exposing it to downpour of rain that we're getting. I had an appointment 1.5hr away this morning, which I was extremely tired for because I only had 4hrs of sleep. Now in the coming days, I will have to find time to make multiple trips to my storage to drop my stuff off because my personal trailer is only 5x7...and I have a piece that won't even fit in my trailer so I have to leave it in my garage. I would like a full credit if I may ask. ThanksSHAKARA P.
After-hours drop...had no interaction with the site personnel.Jay B.
I was not happy having to just drop the trailer and drive away. The office was locked up and none appeared to be inside. Eventually, someone did come out and was helpful. Location was convenient and easy to find.Scott M.
Very freindlyROBERT C.
More customer parking is needed.TODD C.
Excellent location and very helpful with a quick checkout.DANIEL N.
Price was higher than quoted.Troy Q.
I was able to return the truck after hours which was great when you don't have anywhere to park the truck when you are done using it. I loved being able to return the truck via the app.CHERISH LAVERNE F.
Very Friendly!Michael C.
Nothing! Excellent staff, very friendly. Keep it up.Jose L.
It was after hours didn't have a chance to see anyone.Allana B.
I was called the day before as expected for the pickup. I had made the reservation in early spring, yet I was told I needed to drive 100 miles each way to pickup vehicle; yet 1/4 mile from the hotel was the Moscow Idaho U-Haul location. I feel that previous reservations should take precedence over walk-ins. Fortunately, I had a rental vehicle and another driver to collect the truck in Walla Walla.Bruce R.
This turned out to be smooth sailing. After the gas shortage it was a scare to find gas, but everything turned out and I was happy! Thanks!!SHELLY V.
Great experience! The team at this location went out of their way to help me and everything from the pick-up and drop-off went very smoothly! Everyone I encountered was very friendly and made the usual stress of moving significantly less...thanks again!MATTHEW JAMES G.
The drop off was just the way I was hoping the entire experience would be. Unfortunately the pick up experience was so terrible that it ruin the overall experienceWilliam E.
Signs for truck return not clear. Door locked at 9am on week day with personnel on site. Had to call to get instructions on drop off. Attendant was rude.DAVID F.
Very professional and cleanMICHAEL W.