This location was awful - we arrive at our set time (11:30) and they tell us that the 10" truck that we rented is unavailable and the only option available is the 9" van. Instead of them calling and trying to find other places that has a truck available for us they say "well you can call and ask other uhaul places to see if they have a 10" truck". When we call and figure that all other uhaul places are fully booked we ask for some sort of accommodation or discount since the truck we signed up for online was not available and we did not get any phone call or notice prior to picking up the truck. We were in a time crunch needing to move out of our apartment by a certain time so had no other option but to take the 9" van (which did not fit everything we needed and we needed to use our own personal cars to completely move out - which would have not been a problem if we had a bigger truck. They were just rude and talking about us in a different language and we will not be using this place again.
Mary B.
Med Center Fueling
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Houston, TX 77054
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 3.5 es la calificación promedio de clientes
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Tire was low pressure light on and it was over heating in traffic
Brian K.I added a dolly and pads to my order. When I arrived to my location the staff said they didn't have dollys or pads, and that I could go to another location to get them. Very upsetting that UHaul would send me to a location to get my truck and allow me to add a dolly to my order but the location doesn't have any dollys. I ended up having to move without a dolly. I will not recommend it to anyone I know. Truck worked fine.
Marcel C.Thank you
Israel S.Nice place great service! Thank you
Teresa S.