Rather shabby looking from the outside, but equipment all seemed to be in good condition and dollies are available. Attendant was very friendly and took care of me promptly. My only complaint was with app which I wasted 40 minutes of my rental trying to check in using.
Eric T
Lavish Living
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Houston, TX 77004
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Zero concerns or complaints! You guys were WONDERFUL! I appreciate all of your help with my rental and return process. Great customer service! I won’t hesitate to return if needed.
Aisha LDid not have doolies and pads and sent me to another location and they only had pads. Management said where I rented it should have called. Transmission has a loud soumd metallic sound on the highway and we had to wear noise cancelling ear phones for 13 hours. Where I turned it in the gentleman asked for the keys and did not even check the vehicle which had the damage when I picked it up. The person I rented it from did not even come out to check thw truck before I took it and did not even provide a pretrip damage sheetnto go over the teuck before I left. I lost a half day buying dollies that they did not. I would never use you people again and that is why I use Penski.
Michael MMy reservation was switched to this location because the truck size I requested wasn’t available where I requested. My original reservation was a remote pickup which apparently wasn’t in place for the new location. I could not start the rental until 8am, which was an hour later than the reservation was for. I called the main U-Haul help number, was transferred several times but no one was able to help and told me I had to wait until this location opened. The place was not well maintained and no one ever showed up at the location. I finally had to call the help number to get the rental started. The truck had a low tire which needed air. I was delayed about 1.5 hours picking the truck up.
Clay WGreat location
MARVIN X