We reserved a truck and when we got to the location, it was not available. The U-Haul representative sent us to a second location, and again, a truck was not available. They gave us a truck that was damaged and told us it was up to us if we wanted it. The experience was stressful, and UHaul was not ready for our reservation.
Deborah A Crowe
Pronto Shipping & Packaging Services Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77056
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I think the company should chek out the truck after a week or couple of days to make sure it in perfect condition. in my experience is that the interior roof light was on.and interior has to be a bit more clean.
Muhammad AbdullahWe had a very hard time getting the key to the vehicle to work. We had to try the key multiple times before the vehicle started.
Amber ThomasNothing
Charlesla SmithI reserved a hand truck and a furniture dolly. Neither were available. Had I known, I would have booked through another location. Customer services was below average.
Casey Fry