Tried to return to this location only to be told they were not a dealer any more. Nonetheless there was one uhaul truck parked there and a uhaul sign on their door. The people inside were terse, rude and unhelpful! DO NOT USE THIS LOCATION!!!
Patrick G.
Central Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hot Springs, AR 71913
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.0 Average Customer Rating
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Had to guess where the check-in place was. Staff didn't know at first they even accepted U-Hauls, but found someone.
Mike G.Horrible experience. Would not recommend. Very unprofessional. We were just 30mins over the 24hour limit to be charged for an entire new day and he charged us for a full day even double for the insurance and dolly!!! For 30minutes!!! Condescending and rude towards customers and his employees. The truck wasn't filthy but not the cleanest I've ever rented. Also the engine sounded horrible like it may blow up or break down at any moment. We drove this truck less than 10miles total and we're charged $167$$$ not ok.
Mark C.It smelled bad and wasnt clean and i was over charged and also didnt get the dolly and he still charged me
Jennifer F.Charged us an additional $41.77 which we will dispute. Returned with half a tank. Forgot to take photo, so went back immediately to take photo. Clerk would not allow it, said we are good. We said we would wait - clerk said, "Then you'll be waiting until tomorrow." Received an email receipt next day for additional 3 gallons of gas and a $25 cleaning fee. The truck was clean. We will have to use them again this week. We will NOT allow this clerk to do this again.
Joy V.