I had to clean off the snow from both the truck and the trailer. Then I had to hook everything up by myself. That includes driving the car onto the trailer and strapping it down. Something you should have help with especially for someone who has never done it.Richard M.
Trailer Rental & Towing in Horicon, WI at Dirty Deeds Garage LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Horicon, WI 53032
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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I don't see any improvements needed. They are friendly, informative and their prices are very good. I will and have already recommended them to family and friendsJoan G.
Parking lot not cleared of snow, unsure of where to park. Closed on weekends so no one to ask, had to guess. Otherwise it was fine.alex B.
When a pick up reservation is made, be there for that time, open sign on, computer ready to go, truck with a full tank if that is supposed to be proper policy.Jeffery B.
when long haul journey is called for, need ones with cruise control.Jeffery B.
No improvements needed. Fantastic family-owned friendly business. This location has their act together so well they can teach all the rest of the U-Haul dealers how to do it.CURTIS P.
I rented a 26 foot truck, and they never left me the key to my truck. There was a key in the lockbox, but not to a 26 foot truck. I called U-Haul and they had me take a key to a 20 foot truck instead. This resulted in having to find someone with a trailer, and others with pickup trucks because my belongings did not all fit in the 20 foot truck. Unfortunately, because of the key to the 26 foot truck not being there, the night before, and the morning of my move we were scrambling! I moved 45 minutes away, and my â€œmanpowerâ€ was not able to take the time for two trips. Very disappointed!Coreen R.
Did not have the 2 dollys i paid for. Charged for after hours even though it was in my hours scheduled and told i would not be charged. Charged cleaning fee truck was swept and wiped down and in better condition than when it was picked up. Defintely would not recommend this location for anyone. Never had these issues at any other rental locations.MATTHEW G.
Cell phone reception poor, trouble downloading picturesRandy R.
Improve the computer system to be more flexible in entering data during check-in.Jeffrey A.
My husband dropped off and didn't have any problems.Carissa E.
Good JobGLEN K.
Very professional and was quick to get me on my way.Daniel Z.
It took 1.5 hours to get my rental then when I dropped it off it took me an hour to access . Then I spent another 40-50 min on the phone. It's crazy how much time was waisted of mine. The storage unit facility has been let go. Just a mess.Pete K.
Super simple and convenientMatthew S.
Everyone there was super nice and helped us get a plug adapter for the trailer.Elena M.
Dropped the truck off after hours at about 830pm put the key in the key drop off box. Truck was locked up clean and ready to go. I called the next morning to make sure everything was good the guy asked if I checked it in and I stated I didnt really understand the process but he seemed unwilling to help so I went back on the website and then called the 800 number and the customer service lady helped me through it. Now I see I have been charged by dirty deeds for cleaning which was totally unnecessary and an "after hours" rate on top of that. So unfortunately my experience this time wasnt good and I've used uhaul a bunch of times through the years.Jeremiah A.
No one was there .Kristen M.
things went rather smooth, even though, I thought this piece was paid for when we placed the order but I had to go back to my bank, withdrawal money, go back and get the part. sorry for the lateness, been unpacking waiting for us to get internet out hereKyle K.
Very nice people working there. Very very very nice !!!!!?????????suszanne W.
I could not pick up during working hours so it was so hard to pick it up your customer service is not great. I would not recommend uhaul to anyonekim L.
After being told to drop the truck off here, and providing all the pictures requested showing the condition and location of the truck, I was still charged 2 fees. I was charged a cleaning fee for a clean truck and I was charged an after hours service fee. Why?!?! No one ever helped me. I dropped it off and put the keys in the drop box.Erik W.
It is very heavy to lift up to attach to the trailer hitch. They needed to bring out a fork lift because the owner at the location had a bad back and mine isn't good either.Had he not had a forklift to lift the tongue of the u haul up on the ball I dont know what we would have done.Mark H.
Make sure the trailer light wiring is in working orderLarry T.
Super helpful, awesome customer service!! Thanks Tina!!Tammy R.