Great customer service. Trailer worked out well.George H.
Trailer Rental & Towing in Hope Mills, NC at Southview Quick Lube Express
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Hope Mills, NC 28348
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The experience was good over all. I would like for the cab of the vehicle to be cleaned and better smelling before the next renter.Everad C.
I ordered furniture pads and didn't get anyDustin C.
Keep your current employee. Very personable and knowledgeable.pam V.
The UHAUL representative was very helpful. However, the truck itself had water in the door handle, I assume the window was left cracked open during a rainstorm. It wasn't pleasant dipping my hand in water trying to close the door. Other than that the experience was decent.ROBERT W.
Do a maintenance on ur trucks before the renter picks the truck up. We scheduled a pick up for 9 am couple of hours later hubby comes back with the truck. We are packing and loading away . At 3 pm my husband tells me that the CHECK ENGINE LIGHT WAS ON. We call U-HAUL AND WAS TOLD IT COULD BE A 2 hrs wait to get someone out to look at the truck! REALLY?!! Our move was from NC to TX with a 6 yr old with ADHD. Finally someone showed up to look at the truck. He said it was an error code and we were clear to drive. It's now after 6pm and we desire to stop packing and loading for the night. Sunday afternoon came and we are finally hitting the road. About 100 miles into our move the light is on again! We had to get off the hwy so someone could look at the truck again! This was 5:30/6:00. Around 7 pm someone come to check the truck out again. Another error code! Cleared again. In the morning we head out again. We were told to ignore the light and keep driving we would be ok. ITS NOT OK WHEN UR NOT SURE IF UR GOING TO BE BROKE DOWN OR NOT! A move that big is one thing. With a grand child with issues is another. We planned for all that but not a rental that cost a lot and added to our stress 3 times over. We like to travel at nite. Child is asleep and not much traffic. This truck cause us to feel like we could only travel in daytime and we ended up having to rent a room 3 nites. To top it off we got the truck back on the day it was due, but not at 9 am as we picked up. It was at 6:30ish. We were billed another $80 something dollars! Way to go U-HAUL. We were using ur service a lot every couple of years. I don't think we will be back for more headaches from ur in maintained trucks. When I said something to the lady where we were dropping off on a phone call I was toldâ€ I'm sorry for ur trouble but that's not a reflection on usâ€. Oh really!??? Interesting....MICHAEL J.
All was great. Rode and drove well.John S.
Don't overcharge your customers and close location for businessSamuel Y.
On time and very professionalThomas B.
Very helpful and great customer serviceLISA M.
Be honest about what time the staff will be at the location for pick up. I did the 24/7 pick up but was told the facility opened at 8. As I was driving off around 845 an employee pulled up with the dolly I had requested..... I turned down the dolly.Susan B.
After ordering truck from Bragg Blvd, was directed to pick up on Legion Rd...15-20 miles in opposite direction from my home. Picked up truck which had a slight vibration while going to my home. Once loaded and underway, vibration got worse as the speed increased starting about 35.mph. At 55-60 mph vibration was so strong it would knock hands off the steering wheel and left front wheel was bouncing approx. 3/4 in off the ground. Had to take a slower route to new home which stretched the trip from 4 hrs to 8 hrs. (Double time - double gas)james S.
Best experience with a UHAL company. Beasley was very courteous and professional. He went the extra mile to look for exactly what we needed. I wouldn't hesitate to recommend this location (Legion Rd location) to anyone.Sandra C.
Nothing, service was excellent.juliette V.
Ensure service person is aware of key/drop box codes if changes have been made recently or service person is unfamiliar with the office being serviced.shane T.
Advertising and location is understated. Customer service was excellent.Russell H.
Beasley was very helpful. No problems at all.Terry O.
This area needs an urgent management system . The phone doesn't not work, you don't find someone to help for first time cusotmer . The U-Haul staff at Galaspy, Fayetteville really helped to access the booked vehicle.Qurban A.
It was not obvious where the UHaul store was, and it was after hours. However, the nice guy working at the shop next door told us where to leave the truck and drop off the key.Mary H.
Provide blankets and dollies with 26' trucks.glib M.
Nothing. The two staff members were courtesy and polite.william B.
Uhaul shares a property with another business, and driveway entrance, office, and rental units locations are confusing. Limited access roadway adds to confusion and difficulty getting in and out.fayma N.
I had an outstanding experience with Uhaul and I look forward to coming back for my next move.Theodore L.
So I rented a 20ft truck and per the contract I only drove 72 miles and they chargers me for 144 miles and doubled the mileage. We also filled the tank and was charged for that. And the truck was dirty inside and out. There were dead bugs all over the truck and windshield.Trista S.
The person wasn't there. No charges was provided to me. When returned no one was there and billing is more expensive. Not there to answer questions and no phone calls.Ocie S.