The mobile app is a mess. It took nearly 45 minutes to try and complete the return process and Im a software developer so I know my way around software, I can only imagine what other people must go through. The location where I picked up/delivered the truck had VERY LITTLE lighting which made the process of taking picture very difficult plus their location for parking the truck is not optimal since they place the truck just across the street from a duplex parking lot and expect you to back into a very tight spot.
Yaniv C
Anchor Logistics And Shipping
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Hollywood, FL 33020
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I got charged extra for fuel although I returned the unit with more fuel compared to when I got the equipment
ERNEST PI had a lot of trouble with the app. Online said the location was open on Sunday. It was not. Then I did not know what to do with the padlock after I got the key. Then when I called I was transferred several times. The app did not let me upload pictures. When I finally talked to someone they just say “it looks like it is dispatched”. So I drive away but I was not sure everything was correct. Drop off was a similar experience. The app UI needs to be a little more clearly and less cluttered with information.
Michael WNew clean vehicle. Would much rather pick up a vehicle with a full tank and return full. It is sometimes difficult to estimate the amount of fuel you will be using and then end up buying more than you need. Extremely pleasant and nice people to deal with at Anchor. The rental was very easy to take care of and drop off..
MARK CThe only thing I was surprised about, that you closed on Saturday at 11AM
CEES P