The gentleman who received the drop off was uncaring. The location was actually at a different place. The website tried to send me to Ontario, which I couldn't get to because the border is closed, and then the customer service representative I spoke to hung up on me while trying to transfer me to a different department. When I called back, it was a very simple process.Sabra W.
Trailer Rental & Towing in Hogansburg, NY at Speedway Convenience
(Distribuidor de U-Haul del vecindario)
Hogansburg, NY 13655
Services at this Location:
- Lun. - jue.: 9 a. m. - 7 p. m.
- Vie.: 9 a. m. - 9 p. m.
- Sáb.: 9 a. m. - 7 p. m.
- Dom.: 11 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Hogansburg, NY 13655
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
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This location handed me the keys to a 10 foot UHAUL. When I arrived at my home I opened the back of the UHAUL to load my belongings in and there was a copious amount of thick blue liquid all over the floor along with a wooden pallet over it. It appeared, in some areas, that someone had tried to clean it up, but then gave up and put a pallet on top of it. This location either does not inspect their vehicles when they are returned or they do not take care to make sure the vehicle is in good condition to rent to others before handing them the keys.Zoe B.
Every Uhaul location for pickup or drop off that I've used recently and in past years have all been exemplary. Keep up the good work.LYNN H.
The website is difficult to maneuver. I ended up w 2 items in my cart and spent way too much time trying to remove an item. I finally figured it out, but worried I would be charged for another truckCynthia B.
Rental process needs to be more clearly defined!Jacob D.
First of all I got there at 7 cuz that's when I was told to return the truck the door sign said they open at 8 but did not open until 9 so I sit there for 2 hours. Bad for business. Do not recommendSHELLY V.
Better support for your employees. Improve your online interface.Troy F.
Maybe if the equipment was running well and it us ready when you go to pick up over all I would highly recommend u haul business to all because if there is any issues they will help you through it they carekathy L.
The only problem we had was the trailer was frozen to the ground! But it's the north country not much u can do about that!Andrea L.
Put proper windshield wipers on equipment had to stop several times to clean windshield. Winter in North eastSean A.
It was good!Robert D.
location people nice. u-haul reservation system very poorphilip M.
Not very personableRobert G.
The returning of the auto transport was the problem, your system was having issueslinda C.
Laura was outstanding!! Answered all of my questions and when I arrived to pick up the car hauler it was ready to go and was a seamless process. Thank youWade R.
Location did not have a 2-wheel, nor did it have the pads -- both of which I requested weeks in advance. The truck had mud on the outside, and mud inside -- and I got charged a cleaning fee at the drop-off location.Joseph P.
Was sold wrong service and then told I had to pay 1100 dollars more to drop off trailer. Generally manager wouldn't work with me just kept hanging up phone on me. Had to call corporate to get right quoted price lady at corporate was extremely helpful only positive about my whole experience.David A.
Check the backs of trucks - This is renting in general ive had it happen at like 2 other u haul dealers - Get home and open it up to some elses trash in the back and then I have to throw it away so they dont think I left it -This time it was just a few peaces of trash -chad M.
Good locationTerrie T.
Your system to get items is very complicated and time consuming. Your products need some mantanceLEWIS H.
I've been to this location twice and could not have my transaction completed. I'm not sure if it's a computer program problem but it took a very long time and still could not get transaction completed.RAY M.
Maybe a little more trainingMarsha P.
paper never wright lost to much timewyatt W.
The rates are not good for traveling from NY to Fl they are almost double. Won't recommend uhaul to a friend because of this pricing differential.Norman G.
Staff not trained on check in and out process. Had to call uhaul. Horrible service on the last phone call and filed a formal complaintCharlotte L.