I reserved a 26' truck weeks in advance from this location, and 2 days prior to pick up time, I received a phone call letting me know that if I wanted a 26' I would have to drive all the way into Calgary to pick it up, which would add another 35+ km one way, and when I asked if I could drop it off in High River, where I requested the pick up, she didn't know if I could or couldn't, and offered no credit for the extra mileage or relief for driving that thirsty V10. Instead I received a 20' truck, which wasn't big enough for my move, leaving me to rush near the end of the day and find alternate means of moving the things that wouldn't fit. When time comes to rent another truck, since I have a storage unit to empty still, I will be looking at my options for rental trucks. The folks in High River were amazing to deal with and allowed us to park the truck overnight in their locked up yard since we had to wait for the next day for possession of our new home, too bad UHAUL won't give them the requested vehicle stock. And one last thing, it's nice to tell your customers to fill the tank back to where it was, but how do I know how many litres it takes to fill a 1/4, or 1/8 of a tank? The tank should be full on pickup, and full on drop off, plenty of places do this, it's not rocket science or a new concept, just simple thinking.
stanley E.
High River Drift And Jet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in High River, AB T1V1P6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Have someone who knows what the customer wants, especially the first time renting. He did try and get us done as at the time of arrival no internet etc.
Linda H.Everything was good, very friendly people, on time. Anything to improve.
Garry D.Always a good experience at the U-HAUL Drift an Jet. Will go back anytime I need a truck or trailer.
Dallas C.Kevin went way above and beyond to help us with our complex situation. Did everything possible to make things work. Customer service exceptional. So appreciated. Thank you!
robert T.