The original cargo van I was supposed to be given had a crack in the windshield & had to be swapped out. In the second van, I found Home Depot receipts dated June & December 2020 in the glove box. I found a U-Haul receipt dated 2/6/21 in one of the doors - both the drivers side & passenger doors were full of garbage. On the floor, behind the drivers seat, I also found a white plastic garbage bag, and orange screw driver, a rubber band & a pen. The back of the van wasn't horribly filthy, but you could definitely tell it had not been swept out after the last client. Don't you folks still assess a cleaning fee if the vehicle is returned dirty?(You should - the last two times I have rented from you, I have picked-up dirty vehicles, which I have always returned clean! I NEVER RECEIVED a final receipt after I returned the vehicle - in the past, I have always been given the option of a receipt (paper or email). Parking lot was an ice skating rink - large patches of ice that was visible as well as black ice....definitely needed to have salt spread. I ended up falling on a patch of black ice, on the way to my car, after I returned the van. I got to your store approximately 7:15 am & quite obvious that the "closer" from the night before couldn't even be bothered to sweep/mop the floor of the store.
Alquiler de remolques y remolcado en Henrietta, NY en U-Haul of Henrietta
¿Te mudas de o a Henrietta, NY? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Henrietta, NY 14623 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Henrietta, NY
Remolques de carga
Los remolques de carga en Henrietta, NY son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul of Henrietta!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Henrietta, NY 14623. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul of Henrietta proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Henrietta, NY y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Henrietta, NY en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
I told the person my issues when I dropped off the truck.... he didn't seem concerned. The brakes on the truck we're HORRIBLE- luckily we didn't have to travel far overall, but it was definitely concerning. Second, the truck was not clean... underneath the middle seat there was a smashed cinnamon bun with sticky sugar everywhere. It had obviously been there awhile, even though there was a lot of it. The cab smell was nauseating. Not sure if I'll rent from haul again.
Agent was willing to dig my preferred trailer out of the snow & then modify the rental rate. Nice work !!!
I was told the truck had 3/4 of a tank when I picked it up but it had only half a tank. I took a picture with intent to show when I returned, but returned after hours so I just refilled above 3/4 to avoid any charges. Slightly annoyed by that, but overall saved a lot of money going through uhaul vs Penske. Satisfied and will use again.
I rented a cargo van. The van (particularly the back portion) was filthy- never swept out after the previous renter. Upfront, I found a rental agreement from October 2020, an empty "instruction" packet and a used rag in the cab. Truck had a funky smell - an air freshener was in the glove box, but it wasn't doing any good. Windshield fluid was low - this time of year, it should be checked and topped off a little more frequently. Staff at the facility were both helpful and friendly.
We had to wait thirty minutes past our pick-up time for the employee at the location to come to work. He was supposed to open the store at 7 and did not arrive until after 830. Additionally, the latch for the ramp was very worn when we got our truck. This made us uneasy moving as the ramp had one good connection to the truck and one connection that was ready to cave in.
Look was not me rented I was a Gm at that location and must been family member rented I worked for 14 years at Uhaul til I got sick I worked 799 in North Carolina an Rochester east ridge rd worked I called center told them about the reservation was not me so supposed to have fixed it so you have a glitch in system
I love uhaul and would recommend to any one who asks! Love y'all guys
Don't leave an employee alone with faulty equipment.
The clerk was late getting to the store. The keys for the truck I reserved were missing. The share app did not work well.
1. Trucks should be listed by *internal* dimension, not total length. 2. The first option presented online should be "local" or "one way"; the distinction was not particularly clear.
The location was great. Uhaul changed the location of my pick-up which was extremely inconvenient.
The truck I got seems brand new with amenities like car play, trip mileage, etc. very nice!
Customer relations are very nice. Desk do not cause any difficulties for the customer. They do their leasing transactions very quickly. Offices are very clean but the trÄ±cks are a little neglected.
The entire truck was dirty from the cabin to the back of the truck
Improve your online reservation website. It is slow and pages freezes
Location did not open until twenty two minutes after the posted time of 7AM. While waiting I called Uhaul and had to hold and talk to two different individuals neither of whom apologized for the inconvenience I experienced. Once I got to my destination and opened the truck I found two empty pallets and some other debris on the floor. Overall a poor experience.
Great service in NY. Only thing I can suggest is that I get my emailed receipt of payment, which the guys said they'd send via email. I did not get a receipt yet. Thanks Dan
Would have been perfect if dolly was available closer for me. Caused extra time and fuel for the commute.
Truck drove poorly; steering wheel locked wash time I stopped and turned off the engine and the parking brake was almost completely broken therefore making it extremely difficult to unlock and restart the truck.
Rude! Had to ask for help 3x from 3 employees just hanging out on their phones. Never again!
Charged me for dolly and cloth, neither of which were on the truck. I contacted them with no response
Despite being New Year's Eve when I picked up the employees were helpful and polite- when I mentioned I was sorry that they were stuck working they reassured me that they were ok bc location was closing at 7
When I drove the truck home on the first night, it was given to me with the passenger door not closed all the way so when I turned out of the lot the door came open. Additionally, the truck which I rented was absolutely dangerous to drive, the steering box is not in good condition which made it almost impossible to keep in between the lines while driving on the highway. And finally, the truck had absolutely zero windshield washer fluid in it which is absolutely unacceptable in Western New York in the middle of winter. While driving on the highway, it was nearly impossible to see through the windscreen, which combined with the poor condition of the steering box made this truck a death trap.
I did not fit in the smallest box truck as I am well over 6'. However your staff made sure I got the next size up for no extra cost. It would be handy if you stated on your rental site that it doesn't fit tall people. I am used to needing to go one size up, and would have been very upset if there hadn't been a truck available that I could actually physically drive.