When we opened the ramp, it was full of shattered glass and it got all over our shoes and tracked into the house. We had to clean all the glass and that was not our responsibility. I feel like I should be getting some kind of discount for cleaning whoever else had the truck last. I have video of the glass as well.
Natalie K
Mobil Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, ON L8S1E9
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Customer Reviews
- 3.5 Average Customer Rating
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All is very good except for some glass slag on the ground of the equipment. Hope it can be cleaned out in advance next time.
Yiyao LHad no problems returning the truck
Jasmine TI rent a truck this afternoon, picked up @2:35pm, returned @3:25pm but was being charged for 55 miles while only driven for 6 miles. Will file a complaint to U-Haul if it didn’t get resolved by the local operator tomorrow.
Wai WI picked up my truck from a mobile point. The truck was stucked in hard snow I was strugling to come out for 2 and half hours. I called Uhaul 4 times they just trasfer me to others and final person was answering machine!
Alireza S