Customer service was bad, no blankets as I requested and had to drive to another location and was billed for those miles. I would not recommend this rental location to anyone.
BERNARD C
Appliance Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ham Lake, MN 55304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Originally scheduled a truck one month in advance Contract #11038344. Was called two days before pick up that the pick up location was 3 hours drive away (only 70 miles, but over high mountain passes that trucks do not take as they lose their brakes). No offer of different pickup location or truck size. I had already spent $1000 on plane tickets for my kids to drive the truck to MN that I was going to lose, never mind the deadlines I have for moving. A Uhaul dealer helped me make a reservation for pickup 125 miles away, then was charged over $400 more to drive an extra 250 miles and waste 4 hours of time. HORRIBLE service!!!
Lori MEverything went extremely well, so don’t know of any areas that need to be improved upon. Folks at the above mentioned location were very friendly and helpful. Would highly recommend this location to area friends & family.
LeAnn LNothing
Daniel OVery smooth experience
Tim T