Was texted that location closed early and could pick up online. Online showed no reservations, had to wait for an hour and 20 minutes before finally getting ahold of someone. I understand things come up but felt it shouldn't of taken that long to get ahold of someone. Next time I'll pay the little extra and rent a Penske.
Kavon S.
Greenwood West Tool & Party Rental
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Greenwood, IN 46142
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The appliance dolly I requested was not in the truck at my 8 am pick-up. The location didn't open until 9:30, so I couldn't wait. That made my move significantly more difficult.
Rachael D.Great job by them
Richard C.Communication text messages were COMPLETELY UNACCEPTABLE (no content… just a “click hereâ€â€¦ when my location is changed?!?) and the 24/7 checkin process was COMPLETELY UNACCEPTABLE (I think I took a picture of my drivers license no less than 8 times). The facility and truck itself, though, was fine.
Tara W.I rented my truck at 12:30 pm on Saturday. It was returned about 8am on Sunday. I was told 24 hour rental and I was charged for 2 days. I requested a refund and was refused. I am a 64 year old single lady and this is a really poor way to treat a Senior citizen. I promise to share my bad experience with everyone I know. It is very disappointing.
tammy C.