The truck was fine. I had two other issues, though. I ordered two dozen blankets online for the move. When I got to the store the service rep said that they didnâ€™t have any moving blankets. I asked why? He said people donâ€™t return them and that the uhaul website doesnâ€™t always show whatâ€™s available at each store. I find that humorous since the uhaul website automatically adds a moving dolly and furniture dolly to your order. What if you were counting on those and didnâ€™t find out the store doesnâ€™t have it until you showed up. A call from the store to tell you they donâ€™t have blankets, dolly, etc would be helpful so you can make other arrangements. My second issue was that the store didnâ€™t check my truck in until two days after I returned it. I got a call from uhaul the night before asking if I still had the truck. It probably still wouldnâ€™t be signed in if I didnâ€™t call the store and ask them to sign it in.
Trailer Rental & Towing in Greenfield, MA at CARQUEST of Greenfield
Moving to or from Greenfield, MA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Greenfield, MA 01301 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Greenfield, MA
Remolques de carga
Cargo trailers in Greenfield, MA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at CARQUEST of Greenfield!
Utility trailers are perfect for towing large or oversize cargo in Greenfield, MA 01301. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at CARQUEST of Greenfield provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Remolques para automóviles
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Greenfield, MA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Remolques para motocicleta
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Greenfield, MA online today!
Remolques y accesorios para remolque
Ingrese la información de su vehículo y le ayudaremos a encontrar el enganche adecuado para el remolque.
comentarios del cliente
Confirmation of returned equipment by paper/print out receipt.
Great equipment, great service, great price
The experience with the pickup location was awesome, truck was in perfect condition, and ready to go when I got there. BUT, when pressing "other" for payment when I brought the truck back, and being prompted that a representative would contact me in 48-72 hours was BS. I expected to be able to pay cash for the rental, but the card I had on file was run. What is the point of having the option, and telling me that, if you were NOT going to call, and just run the card?
Quick and simple.
Windshield washer fluid was empty and the driver side wiper fell off while I was clearing the windshield in heavy interstate traffic.
Great staff, good clean truck!
Waited almost an hour for pick-up paper work. Returned car during advertised rental office hours, waited half-hour for paged customer service who apparently was not there. Could not use after hours return because I didn't have a cell phone. Had to insist store customer person accept keys to vehicle. Never received email to confirm return until I called twice over next two days.
U-Haul automated dropoff would not recognize "Location Services" that WAS turned on on iPhone.
No comments - we received exactly what we needed. Great experience.
Check the air pressure and tires on equipment before renting them out.
Let people know in advance they will have to check the vehicle in online. I was never made aware of this information, and had already dropped my keys in the slot by the time I was told (by another customer). Therefore, I couldnâ€™t check it in online, and it cost me another day. Maybe also tweak your signage at the drop off box so itâ€™s more clear not to drop the keys in, until the vehicle is checked in online first. Honestly, the online check in is a huge pain.
This observation has no bearing on Carquest. The truck supplied was in dismal shape. Itâ€™s stressful enough, moving long-distance, but to supply a truck thatâ€™s in poor mechanical condition is unacceptable. The front end was in poor shape ... I shook & shimmied all the way to my destination. It was an unpleasant ride! When I arrived, I had to back over lawn to unload. The tires were so bald, all the truck would do was spin in place, wrecking the lawn & creating ruts in the lawn! This creates a new problem for me, because the truck did not receive proper scheduled routing maintenance! Very poor equipment & service!
I was told the vehicle had half a tank of gas and make sure it came back with half a tank. I rented the vehicle for four hours. I put 13 miles on it. I was charged $14 for Jess than one gallon of gas. I wasn't told I would be charged every tenth of a mile I put in the vehicle. If the worthless slob at the counter said so I would have put in the $2 worth of gas I used. I hate you.
I ordered several dollies and moving blankets and didnâ€™t receive them at pick up. I only rented the truck for 24 hours and because of the lack of equipment (and the location being closed on Sunday) I couldnâ€™t move what I needed to. They only wanted to refund me for the equipment even though that meant I rented a truck and was unable to use it for half of what I needed it for. Iâ€™m very disappointed in your customer service. I couldnâ€™t even get an extension unless I paid for another day!
The people at Carquest were very pleasant, but they were busy dealing with tool and auto parts customers, so I had to wait for a while to be taken care of. In addition, they did not have the 2 dozen blankets that I had reserved, so I ended up having to drive to the U-Haul dealership at Bill's Auto Repair at 381 High Street in Greenfield to rent the blankets; the pick-up location that I had originally requested. The biggest problem that I faced that day was U-Haul's decision to switch pick-up locations from Bill's Auto Repair to Carquest. I received an email on July 3rd that my truck was ready, but I did not make the connection that the location had been switched, so I had to walk from Bill's to Carquest (on what was a very hot and humid day) since my wife had dropped me off and left. Bill's had a 10 foot truck available, so I don't understand why the pick-up location was changed. FYI, the folks at Bill's were excellent; very helpful!!
Told to just drop off the trailer and all set. No checkout process, I requested that someone give me a signed off copy and was told to wait for the U-Haul person (this was an auto parts store). Person me , little communication walked way ahead of me, did not look inside the trailer, inquire if there were any problems, or any communication. Informed me a receipt was being sent via email and walked the other way. Appeared they were too busy with auto parts then customer service.
John was excellent, there was no over charge on my card and John corrected it and credited my account.....
Bruce was helpful and friendly. Thanks for your help!
I just dropped the truck in the lot here using the mobile drop service. The mobile service was great.
Don't say you have a trailer at a location you don't have it at. This is the second time I've got a call from the rep saying the trailer I reserved wasn't actually at the location I reserved it at.
Easy pick up and return. Staff was very helpful. Thanks.
I reserved pads and dollies online. There were none available at pickup. This is the second time this happens to me with Uhaul.
Excellent service. Progressional. Made it an easy experience for sure. 5 stars all the way
Great, friendly service. Very helpful and easy rental process.