The facility was nice, although my reservation for an appliance dolly wasn't available, had to go with a utility dolly instead. The person that ran the facility was extremely nice and very focused on my satisfaction.John R.
Trailer Rental & Towing in Green Bay, WI at Velp Mobil
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Green Bay, WI 54303
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
For self return onlyMark W.
Truck needs wipers and it shakes between 40 and 55mphMICHAEL F.
One of the tie-down ratchets needed lubricant.TERRY G.
The 10' truck was clean, well-maintained, and the pickup/dropoff process was efficient and easy.Jared C.
When my mobile app would not respond to the request to take the picture of the instrument panel to verify the mileage, I went inside to ask the desk agent to assist me in finishing my rental. He was unable to help me, either because he didn't have the proper knowledge or desire. I do not know which. I had to wait for 3+ hours until I received notice that my rental was finally finished and I got my receipt showing $0 owed in my email.Timothy F.
One of the rear lamp was burned out but the most important lights worked. This is a nice trailer and it worked great for hauling a car. The swing down left fender was a nice touch.Marc W.
When i made the actual reservation i was brought to a different place and they did not actually have the equipment!! I had the email and text saying i choose the 5-9" trailer with ramp and yea dis not have it. So the hotel 6 rep was nice to cancel the order and redo it all for me.Aaron H.
person not wearing a maskjerry V.
Somehow when I rented another 26 foot truck on short notice to move out of town, they only set it up for a day. Really? Luckily, I was able to keep it longer.lisa L.
We were very pleased with the service at this Velp gas station. They were courteous and helpful. We rented from OTHER locations and were not pleased with the service or availability. Everything went smoothly today.Anthony S.
U-haul retailer added a $25.00 "Safe Tow" Coverage that I did not order during the online ordering process nor did I ask for or did they offer at the store. Please call me on this at 920-621-6389, Eric Schroeder , contract #28866038Eric S.
The truck was littered with trash when I picked it up. The owner seemed put out to help me. Kind of frustrating.Mark S.
The manager was not friendly, tried to find every reason to charge more, did not have the required equipment we requested, trailer lights were not working and tried blaming our vehicle but his trailer had spliced wires together. Just not a good experience with them. I would definitely never go to that location again.Thomas G.
The key drop off was not visible, I ended up taking it in to the store.Samantha D.
Easy and efficient and the person helping us was very friendly!Gary B.
Attendant was friendly and helpful. Moving truck was as ordered, in good operating condition. The U-Haul app leave much to be desired.John C.
The app sucks for Android... Just use the in person optionDavid B.
Sanitize your vehicles and clean them Trade your service representatives the customer is always right I found a slip behind the seat that says it was sanitize kind of crumpled up he said there it was sanitized I said no it wasn't my fault I told you I found this behind the seat if it was sanitized it would be on the dashboard not behind the seat the customer is always rightkevin V.
Great service this time and previous time using this location. Will return in the future.Amy D.
Close all small dealers. THE SUPPORT YOUR COMPANY HAS IS HORRIBLE. I HAD A LIGHTING ISSUE AND BOTH THE LOCAL DEALER AND I TRIED TO REACH PEOPLE IN A NEARBY LARGER DEALER. COULDN'T GET THROUGH. I FINALLY GOT A PERSON I THOUGHT WAS AN EMPLOYEE AT THE LARGER DEALER AND HE TOLD ME SOMEONE COULD LOOK AT MY TRUCK WIRING AND TO BRING IT ON IT. HE OUTRIGHT LIED TO ME. IT WAS A CALL CENTER PERSON WHO PRETENDED THAT HE WAS LOCAL. WHEN I ARRIVED, THERE WAS NO SUCH PERSON NOR WAS THERE ANYONE THERE WHO COULD DEAL WITH MY PROBLEM. HORRIBLE, HORRIBLE SERVICE WHEN IT WAS NEEDED.CRAIG M.
Very friendly, prompt and courteous service. I will recommend to my friends and family.CHRISTOPHER S.
The trailer was in good physical shape. However, the prior renter had spilled oil or some other sticky substance on the floor of the trailer. We used some paper towels and soap to clean it up. It was an inconvenience, but we got along fine after that.Mark R.
I went to DePere location to reserve trailer. They told me I'm all set. 2 days later I get a call that pick up is at a different location. So from 6 miles away, I went 16 miles away. That I didn't like.James S.