Didn't have the equipment that I requested. Custom Rebath had a sign that they were permanently closed. No way to get ahold of anyone. Was given a smaller truck than requested. We were not able to fit some of our furniture in it. Had to make multiple trips which cut into our time. We didn't even get 3/4 the way moved before having to return the truck.
Sarah Schwartz
Custom ReBath
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Great Bend, KS 67530
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very Rood.
Karl LucasWorked fine.
Mark PressonBring a truck to a location for a reservation, we wasted 3 hours and a half of tank of fuel just to go pick up the truck. Do better.
Jay BrownTo begin with, my reservation was at one location. When I went to pick up my equipment, they had changed my pick up location without even calling or emailing. By the time I discovered it and drove halfway across town, I had wasted 20+ mins. Then my truck didn’t have the moving dolly I reserved, so I had to walk up to the location and grab them. During the whole pick up and return process, the app crashed multiple times, leaving me never able to complete the pick up or return process in full. This review is for u-haul as a company. The location I ended up getting my reservation fulfilled by was very courteous and helpful, and explained why the dolly wasn’t in my rental (fear of theft; of course, then why not buy a lock and place the key to it in the key box with the rental key?). All in all, 1 star for U-haul the company (for not notifying me of the change in fulfillment locations & for the app crashing constantly), and 4 stars for the local location that fulfilled my reservation.
Stephen Keasling