Charged me twice for my rental even though I returned the truck in 4 hours one the same day. I personally returned to the office and asked why was I double charged. Employee recognized me and apologized for UHauls error. Although she called to talk to the manager, I still have not received a call and my credit card has not reversed the charges. Poor training to the location where I rented as they were not sure how everything works.
PETER M
Par Mar Stores
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenville, WV 26351
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Drop off was easy and folks were super nice
Alice CVery good and friendly service. Would recommend.
Andrew MGood as is
JAMES Fthey need to have someone available on fridays in late afternoon to allow customers to pick up we had to pickup before noon because noone would be there after that for us to wait and get a truck later in the day so we paid for friday and it cost us an extra day
eddie k