I brought the truck back a day early and until I told him I talk to you about a 1-day refund because i paid for two days he would not have refunded me. That is bad business practices plus where is my refund. Contract 25328671Michael W.
Trailer Rental & Towing in Germantown, WI at Wright Auto Repair
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Germantown, WI 53022
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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It's all goodPhilip G.
The entire experience was perfect. Thank youKristin M.
Small independent location. Had to search for an employee to rent the trailer. Once I found him, things were good.Douglas S.
The owner was extremely helpful and got me on my way without a an issue!Nick R.
Very good experience.John L.
Great service would use them again.dennis T.
Please make sure dolly and pads are placed in truck. They were not in the truck and I picked up after hours, so no way to get them. This made the move more difficult.Michael F.
Our truck was supposed to have a hand truck (dolly) in it. No dolly. This location for pick up was changed at the eleventh hour by U-Haul. 19 extra miles each way.Edward B.
Again, the drop off location changed after I selected it and signed the contract (just like the pick-up). At least I received a notice about the very inconvenient drop off location changing. I would definitely never use U-Haul again. What is the point of pick up and drop off locations if they change, if I'm not notified of the change, and they are inconvenient. I would have rented elsewhere otherwise. Very poor policy- not transparent or convenient. At least tell the customer locations are subject to change or that we are picking preferred places, not final ones. I'm shocked in 2020 a company can have such a bad policy. The customer service rep never apologized and simply said â€˜that happens often for 1-way rentals'. What?! Seriously? Terrible. No excuse. Great dealers. Horrible company experience.Jason G.
drop off was fast and easyRandy P.
The people at this location were so gracious to work with us to get us checked out quickly. It was a blessing to us!JOHN R.
Worked with me last minute, was very kind and professional. Will return. Great location.David C.
It seemed to be a group of teenagers hanging out at the garage and not really organizedJesse C.
Very friendly and efficient in the rental process.Lori G.
Very pleasant and quick to complete check in; young helper who gave instruction and demo trailer to tow bar was exceptional re demeanor and service. However, read at direction of online UHAUL and place closed on a Fro at 10 am. Unable to get service.Patrica D.
We have used the U-Haul 5x8 Cargo Trailer a few times. Wright Auto is a very convenient location, since we live in Germantown. The personnel at Wright Auto have been very courteous and accommodating with all our rentals. Thank you.Lori U.
I have an open billing issue to resolve and have not heard back from Wright Auto, coming up on 24 hours.Jon T.
The associate I originally spoke with did not recommend a most cost-effective solution to my situation even when I asked, since $100 seemed high for my situation. The associate at the pickup location told me that I could do round trip instead of one-way and saved me $55. I was frustrated with the first, and really appreciated the second.Kate W.
Drop off place was only staff member who was friendly and acted like she caredStacy B.
The back where you load up your items wasn't swept out when I had picked it up. No big deal. I just swept it out quickChloe S.
In and out quicklyJOE Y.
Easy drop offKaren R.
The hours for pick up did not match the hours that this location was open.Maureen G.
Have the truck in the location requested. I had to go way out of my way to get the truckMegan S.