I was unable to use the app as the trailer I picked up did not match the records of the rental place, so I could not use the app to download pics or change date. The man on phone said he would correct, however, he did not. The young girl did not know how to handle rental (not her fault, not trained, owner out of town) so she made several calls to do it. Took over 1 hour from arrival to drive away!! Trailer we were to pick up was blocked by dumpster and another uhaul truck. Received absolutely no paperwork or receipt. Actually, felt like we were driving a stolen trailer.
Elizabeth R
Pridgen Flooring
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Geneva, AL 36340
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Michal went above and beyond and was extremely helpful
DENISE LThe business is fine, but the cleanliness of the truck was lacking. Also, the additions I ordered were not there as the business does not have the resources to stock requested items. In my case, I ordered a dozen moving blankets and they were not there. I ordered a dolly and it was not there either. Luckily, the business had an appliance dolly it provided to me. It was the only one, so I got lucky. I completely wiped down the interior and removed losse trash as well as used a leaf blower to clean out the loose dirt.
Kyle HI waited 45 minutes at my scheduled time to pickup, the office was closed, no one answered the phone or returned my calls. A employee of the flooring department of the uhaul business just happened to pickup flooring supplies and kindly contacted his employer on my behalf. They checked out the a different unit then what I had reserved and did change the registration number after I declined a tow down / I reserved a car mover. The floor installation employee helped hookup the trailer/ incorrectly leaving the chains to drag on the ground. I left and pulled over a few blocks away to fix that. I don’t know if this is a one time occurrence. I would not recommend anyone rent equipment from Pageant flooring in Geneva AL
Kelly YVery good customer service experience. Easy to rent and return.
Linda M