This location failed to have my rental ready when I requested. I had a confirmation email from Uhaul that the time I requested it ready was accepted. THe pickup location failed to review their records and therefore I could not pick up the rental when I needed it. THis cost me $200 dollars I had to pay helpers to stand around and wait for two hours. Uhaul said they were going to provide me a credit of $50.00 but I have nit received that credit.I expressed to Uhaul the $50.oo credit was not adequate. Uhaul said they would look into providing additional credit but I have not heard from Uhaul to date. I plan to call the State of Alabama department of Transportation and my attorney if these issues are not resolved soon,. You can contact me at 205-721-5177 Greg Harris
Alquiler de remolques y remolcado en Gardendale, AL en Gardendale Flea Mall
¿Te mudas de o a Gardendale, AL? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Gardendale, AL 35071 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Gardendale, AL
Remolques de carga
Los remolques de carga en Gardendale, AL son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en Gardendale Flea Mall!
Remolques utilitarios
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Gardendale, AL 35071. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en Gardendale Flea Mall proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Gardendale, AL y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Gardendale, AL en línea hoy!
Remolque y suministros para remolcar
Enganches para remolque de U-Haul
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Bolas y montajes de enganche
Compra bolas y montajes de enganche estándar y especiales.
Cableado y luces
Todo lo que necesitas para acoplar tu vehículo a tu remolque.
Comentarios de clientes
They were so nice and professional. I ordered and reserved the truck online went in day we picked it up. It was so easy and fast.
Picking up truck and calling on the phone we're very difficult. Was never informed of a mileage chsrge. Pick up location was moved 24 hours before pick up. Charged me for going over mileage that U Haul determined . Bad overall experience.
Not a thing! Jalen was very helpful and knowledgeable with the equipment. He was also very courteous.
I ordered extra equipment to help with our move and it wasn't in truck when we picked up . Off course it was a online order soo i called the 1-800 number and they stated the next area closest to me with the equipment I needed so I had to drive across cities for there waited in line forever just to finally get there and the young lady said she didn't have that in stock she doesn't know what they were talking about Over the ohone extremely frustrating I asked for more time to be given since I'm ruining up and down the road to get the things that should hsve already been in truck and they told me they couldn't extend it
There should be better communication between pick up and drop off locations and between people who work at the same locations. If I did not get an item on pick up that I was charged for as a customer I do not want to hear “I was not here when you picked upâ€. I'd like the customer service rep to at least try to reach the rep who was there to verify. The phone number for this location gave a busy tone so I wasted a drive there (as instructed by drop off location) to receive a refund for a dolly I did not receive.
The contract had the incorrect amount of gas. I had to get that corrected after starting the Uhaul to verify mileage and gas. After loading the Uhaul and getting on I-20, I noticed the left brake light and signal light was not working. I called the 800 number and held for 20 mins, then was told to call roadside assistant. I had someone to fix the problem because of my time schedule with movers. I couldn't waste any more time on the phone and waiting for roadside assistance. Uhaul should have been checked before renting to next customer.
This review is for the U-Haul main office, not this pickup location as management is up to the corporate offices. I reserved a truck, dolly, and moving blankets 1 month in advance 2 miles from where I live at 8am as I had scheduled others to help me. My reservation the Huntsville AL U-Haul office called me with a day before the move was at 10 am, and a 45 minute drive from where I live. The pickup location forgot to put my dolly in so I had to go back for it, and said they were out of moving blankets because U-Haul had not sent them any. Completely unacceptable. I'm not sure what the point in reserving a truck at a certain time and location a month in advance is if that equipment will not be there when the reservation comes. I have previously had good experiences with U-Haul but this was a huge let down and inconvenience. I will be using another company the next time I move.
Jalen was very helpful and professional. Thank you for your service!
Didn't have hand trucks that were supposed to be on order
Truck wasn't running right, nasty on inside has horrible Oder. Will not return as customers.
Very friendly people.
It was to far for me to drive to get it and bring it back, the back of it had people's stuff left in there and when someone ask if they bring it back a day early make sure they tell them if there is a certain time before they charge u. If I had known I had to have it back by 10 the day before I was suppose to return it then I would have just kept it until then.
The “drop box†is nowhere to be found. I dropped the truck off after hours and even called uhaul on what to do. After leaving the cars in the truck and leaving it unlocked I basically just had to leave it there and hope someone didn't steal it. It is insane that this location does not have a drop box at the main entrance or anywhere else that can easily be found.
Better customer service experience for outside offices.
Mileage was wrong and now I'm being charged for it after I called and was told to not worry that I wouldn't be charged for it. Also didn't have the equipment I requested.
The uhaul computer system was down so it took an hour to process paperwork, but this was not the on-site person's problem. It was a uhaul website issue
Mileage was off on the truck at pick up. Flea mall more keeps trying to charge my card even though I called customer service and they corrected the mileage supposedly. Im owed $13 according to the miles I actually used.
The customer service was fantastic
Customer service could have been better
Again, this was a flea mall, selling used goods. Not a Uhaul business at all. The gentleman took the key and asked if I needed a receipt. I said no and left, hoping everything would be okay. Again, left me uneasy.
Guy at counter very slow. Didn't seem to know what he was doing.
Had to return to get pads that were left out of truck. Not a big deal, but that kept it from being excellent
I was very disappointed that my preferred location and time was not honored. If I had not come back in town early and arrange pick up on Sunday instead of Monday, I would have had to drive 20 miles out of the way and wait 2 hours to pick up the truck. This is unacceptable. When I make a reservation 3 weeks in advance, I expect to pick up where I requested and the time I requested.
The location was in the process of closing when we arrived. We were handed a key and then left on our own. We tried the key in several trucks until we determined which one the key would open and start. When we came out to try to start the truck again, it wouldn't crank. We called the appropriate service to assist us, and they told us that we had picked up the wrong van. I am unsure how a key would unlock and start a truck that it was not supposed to unlock and or start. But it cost us one day on our moving. Had we been told how to determine which truck to go to, or walked out to the truck, it would have been very helpful.
arriba