None you very good .
Beverly C
Red River Stop
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Gainesville, TX 76240
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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After renting the vehicle trailer we were not helped to hook up the trailer and no check of the equipment had been done. After we had hooked up the trailer I did a final walk around only to find that the tire on the passenger side was flat and had 2 nails in it. After informing the associate of this he then spent 30 minutes trying to figure out how to fix it. I took it upon myself to call U-Haul road side assistance as the associate could not figure it out. I was told I would have to wait 45 minutes but after an hour I called back as no one had arrived only to be told by 3 different people over 3 different calls (over a 45 minute period) that they couldn’t get ahold of the service tech and one stating that the tech had a medical emergency and had to cancel. After all that and now nearly at 2 hours waiting I was told that they would have to send out another service tech and it would be a minimum of 60 minutes before there. By the time the tech had shown up and repaired the tire I had lost the vehicle I had driven over 2 hours to pick up due to not being able to be there when scheduled and the seller sold it to the next person. To make matters worse all while I waited nearly 3 hours to be able to use the trailer I rented, upon leaving and going down the street there was another U-Haul location with 3 car trailers sitting unused. I’m very unhappy at the customer service that I recieved and extremely unhappy that I had lost the vehicle due to not being there on time due to someone not properly checking in equipment. I may not use U-Haul again in the future even though I have rented from you for over the last 10 years without issue. Definitely would never rent from that location ever again.
Daryl ETook a long time again to check in to return the keys and was charged 6.19 for some strange reason and it was returned the day before it was due
MICHAEL BThey were very unorganized and it took me 15 minutes for them to understand it was a drop off and then they said I had to pay another $20 even though we had paid in full at Navarre for 4 days and we dropped it off after only 2 days. I am still awaiting a response from U-Haul customer service about my request for a refund of the $20.
paul kI made a reservation for 1:00p at 11:00 am. When I picked up the truck it was marked as an 11:01 am rental that had to be returned at 10:55 am 2 days later. Truck was shown with gas at 15/16 full when it was less than 7/8. In this truck 1/16 of a tank was over 4 gallons. Mileage was fro point to point. It cost me $26 to return the truck to Uhaul 25 miles away.
Dane S