Trailer Rental & Towing in Frederick, MD at U-Haul Moving & Storage of Frederick

7569 comentarios

400-410 Prospect Blvd   Frederick, MD 21701
(Right off of Jefferson Street next to Best Western)

(301) 624-5540

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(301) 624-5540

400-410 Prospect Blvd
Frederick, MD 21701
(Right off of Jefferson Street next to Best Western)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Trailer Rentals

Alquileres locales para mudanzas de ida o en la ciudad en Frederick, MD 21701

U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Comentarios de clientes

Average Customer Rating

7569 comentarios

Let us know what you think.
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Clasificación:
5.0

Excellent service provided by Trudy.

KEVIN B. 
Rating:
5.0

Trudy was great! very helpful

WHITNEY A. 
Rating:
3.0

One bad event has ruined my experience with this location. I returned my trailer rental BEFORE it was due back. The attendant told me the computers were down and wrote the return on a yellow sticky pad. I said "No problem". Sine I have done business here before, i thought nothing of it and went on my way. Two days later, I am double charged saying I returned the trailer a day late. I dialed the store (took 30 minutes to answer) to tell them what happened only to be told they are unable to process a refund and I would need to call customer service. I took that number, dialed and proceeded to wait another 45 minutes for a representative to pick up. I explained the situation and was then told I had to wait THREE days for a manager to contact me with a resolution. This is unacceptable. I did MY part. I returned the equipment in the same condition as I took it PRIOR to it's due back time and this is how you treat your customers. YOU made an error and I have to pay for it. Will not rent from here again and will never use U-Haul again if I can help it.

Steven M. 
Rating:
4.0

Convenient location, well run

Steven E. 
Rating:
3.0

With all consideration to good people trying to do their best, yesterday was a train wreck. I arrived on time to pick up my reserved trailer and first was told it was not there, then it was there but damaged, then it was ok and they were getting it ready. All of which took about 30 minutes. Then I learned that due to a “system problem” my trailer could not be put in the system as returned. While my trailer was sitting ready, I had to wait another 90 minutes - total of two hours from arrival until I left with my trailer. This delay really upset my schedule and nearly ruined my work day. Thankfully, I was able to do an after hours drop off around 9:30 pm except there were no wheel chocks or jacks in site. The trailer was a dual axle and too heavy to lift by hand so I managed to use my car Jack to lift it off the hitch. Another 30 minutes lost. The total 2.5 hours of my wasted time was more costly to me than the rental was worth.

PATRICK P. 
Rating:
5.0

Everything here was great the staff was very friendly and helpful!! Easy pickup and drop off!!!

LASHON V. 
Rating:
4.0

The check-out process by mobile phone is not convenient at all. I have a faster time checking out a car at the airport. Uploading my license, providing alternate numbers..i could have done a lot of that prework prior to picking up the truck. I ended up going inside which was a lot faster. Steamline the process or don't offer it.

Kamaria J. 
Rating:
5.0

Nothing very well stocked

MARK L. 
Rating:
4.0

Upon refilling the truck averaged 5 miles per gallon despite driving slow and with extremely light load in the back. If I took a uhaul across country I would be flushing money away to pay for the gas.

Jessie H. 
Rating:
5.0

Friendly staff

BRAYAN A. 
Rating:
5.0

keep Ms. Tameaka Banks employed, she was a breath of fresh air, and a boon to your organization !!!!!!

STEVEN T. 
Rating:
4.0

This vehicle had over 190 k mileage and drive like it was about to die at any moment. I would recommend having it looked at.

Bryan T. 
Rating:
5.0

Cheryl the manager is always very helpful with our business needs. She goes beyond the call of duty to help us with our truck rentals. Always greets everyone with a smile. She is certainly an asset to this U-Haul facility.

HOWARD P. 
Rating:
5.0

From start to finish the process was very well explained and simple. I was so comfortable driving the van even on the interstate! The van was comfortable and easy to drive. Great experience and I will use UHaul again! Thank you! Sincerely, Beth Slagle

MILDRED S. 
Rating:
5.0

I have dealt with Uhaul in the past at a different location and never received customer service like I did at this location. We happened upon some icey conditions and the trailer we rented jackknifed and there was some damage. I had taken out insurance on the trailer. When I returned the trailer and explained what happened, the 2 men helping me both said that they were glad my son and I were ok and didn't care about the damage to the trailer that was fixable. I never got that kind of treatment from the Uhaul company that is closer to me. These people could have even charged me 2 additional days and only charged me one additional day of rental. I'm very satisfied with this place and their customer service! They get an A++! If ever I need Uhaul again I will go the extra distance to this location for services. Thank you!

BETH V. 
Rating:
3.0

The truck was not maintained well. Parts of the door panels were missing, and the windshield and driver side window were not sealed well and whistled a lot.

MICHAEL J. 
Rating:
5.0

Checking in prior to picking up is a waste of time if you have to stand in long lines waiting once you get there. Electronic signatures are legal. Offer contactless check in for trailers. I rent them often and hate the long wait to pick up.

JACQUELYNN D. 
Rating:
5.0

All staff, both at pickup and drop off were very friendly and helpful.

DAVID E. 
Rating:
5.0

great service. helpful and friendly

TERRY G. 
Rating:
1.0

They lied and acted in bad faith. They broke our contract. They need to give me a full refund.

David K. 
Rating:
1.0

I had a 7AM reservation. I was there at 7:05am and it took till 8am to pick up a trailer. It took 10 minutes in the office and 45 minutes to watch a truck get a trailer hooked up that was blocking mine. I then tried to reach U haul at the local and 800 number and sat on hold over an hour over 5 calls. I wanted to add a day, but since i couldn't get any one to answer i drove an hour to return by the time indicated. When i asked about the phone the sales person looked at the phone 2 feet away from him and said they had been busy. So I lost a few hours today returning it and having to go back an hour to the job. I am going to Rentals Unlimited now and renting a box truck for the additional day which is not ideal because of the bed height. I have used U Haul a few times a year for several years since i started my business 5 years ago when weather effects deliveries. I wont be doing that again!!!

ERIC S. 
Rating:
3.0

Employees very rude when I picked up. Wasn't full of gas. Wipers needs to be replaced hit storm and wipers we're very bad.

PENNY M. 
Rating:
3.0

I was on hold for an hour trying to see if I could pick up my van earlier. The call ended up cutting off. When I got the the uHaul, there was nobody in line and no one on the phone. I don't know why I was waiting for so long on the phone.

LAURA B. 
Rating:
5.0

Customer service was top notch

DENNA H. 
Rating:
5.0

At first i had A rough experience but it was made right thank you CHERYL... and on site associates it was definitely A rough experience but you guys made it soooo much better.

Marissa C. 
No reviews have been submitted for this location.

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