I was notified after I signed everything that the Cadillac converter was stolen from truck aweful experience with a loud and stink in cab when windows open of smoke fumes. Very disappointing
Kandi Hernandez
May Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklinton, NC 27525
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The vehicle was great --- There was a quick turn around from a previous renter returning the vehicle late, so the vehicle did not get cleaned properly, however the location made sure it was "good enough" for me to go and not miss my deadline (which was more important), so I was grateful. They also were very nice, helpful and overall this was a great experience. I can not blame the location for the previous renter not doing what they should have, but I can thank them for ensuring I had what I needed in the time frame I needed!
Martina JacekGreat customer service, very helpful, and welcoming.
James VacaTrailer was jammed next to a tree and hard to pull out, covered in pine needles so hard to tell the condition of the tires and trailer overall, was missing the electrical connector cable we had to steal a spare one off a broken trailer in the lot, Trailer itself had a lot of running lights that were out but was mechanically working... You could tell that trailer had been sitting for months and nothing was checked on it for us prior to our pickup. Overall not a great experience. They didn't have time to confirm our drop off location and time so they just sent us a link to do it ourselves which we had already done before hand online. People were nice however so they got that going for them I guess.
Daniel NemethyThe clerk that checked me in when I returned the truck was overwhelmed. She didn’t know a lot about the process and was not physically able to do the check in of truck. I had to go out and take the pictures of the mileage and gas needle . She couldn’t tell me what my final charge would be. I received an email from them later. I would say that the employee needs more training although she was very nice. Overall I spent nearly an hour turning it in.
Elvin Williams