You did not provide the dolly or blankets that I paid for. I would love a refund.
Vanessa M
The Munchy's
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76105
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Customer Reviews
- 4.0 Average Customer Rating
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I ordered furniture padding but never got them. The lock to get the key was broken and it was very difficult to get the key out.
Matthew WThe Worker at Munchy’s location in Fort Worth, Tx was amazingly helpful and considerate! Best service I’ve ever received with U-Haul!
Johnathan MService was excellent!
David LYou have an option to speak with a representative when getting to the location so I chose that option not realizing it was at a gas station which I know is on me but you shouldn’t give that option if it’s not one… When I got there the lady that was working was no help just kept telling me you should have received a code or number to access keys, which I never received. Had to call the help and support in order to get the keys from her. There was also a lock on the back end that nobody was able to get access to a code. I had to call support four different times. I had people transfer and hang up on me the first three times. It wasn’t until I got on the phone the last time with I believe her name was Lisa that I got anywhere. She had promised to make a note with my contract and that I would get compensated for the mishap but I just check my bank statement and was charged full price.
Katelynn H