Dropped off truck at 9pm and it was still partially lit out. Two cars were parked with their engines running next to the spot we needed to drop off the truck. One car had super dark tinted windows and the other car was older. First we thought it was a custody switch because there was a screaming child someone was trying to buckle in to one of the cars. Then both drivers stood outside the car and stared at us as we were forced by the uhaul app to take pics inside and outside the car. When we got back in the car, the beat up car drove away and we continued the drop off process. Then as we were walking to the front door to drop off the kid, another tinted window car pulled up to the original car and they both turned their lights off facing us. We were very uneasy since they were watching us drop off Then watching us walk back. We finally finished and when we drove away, both drivers got out of the car and stood their again. I have no idea what was happening but we did not feel safe during drop off. I have rented from this location 2 other times and have never had an experience like this. Besides that, everything went smoothly and fine, just be careful at night!Alexandria L.
Tokens N Tickets
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Fort Wayne, IN 46825
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- 4.0 Average Customer Rating
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No one was there to receive uhaul truck and it was within normal business hours.Stacey T.
Only thing that could use some work is where the trucks are parked. The parking lot and surrounding landscaping isn't well maintained. Other than that it was an easy self check in process and great location.CONNOR B.
Signage of where to park returns.William B.