The young man in charge where we FINALLY got a truck did his job, however he reentered my info and our original cost increased by $74. Now I get to deal with that. This was what we went through on the morning of the move. On our way from Michigan to Indiana to help our daughter move, we were emailed that our original pickup address did not have the truck we needed. We arrived in Fort Wayne only to have to call and be rerouted to a location that wasn't even open, then we called Uhaul and were rerouted again to a location for pickup where my original payment price increased by $74. Big rip off. Horrible experience. Our rental was received approximately 1-1/2 hours after original pick up time. Never relying on Uhaul again! Because of all this we were unable to return the truck by 9:00am the following morning. My daughter could not get all her belongings in her house before dark and the rain. I hope we aren't charged for being late! I hope no one else has to be jerked around like this!
Deborah P
The Washboard
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fort Wayne, IN 46814
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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I was charged for a two day rental and only used the Uhaul truck for four hours. I should have received a refund for the amount I was overcharged on.
FRANCES KDrop off after hours. But easy process.
JOSHUA RThere was trash left in the cab, and holes in the roof that were poorly patched with duct tape. Thankfully it wasn't raining on moving day.
ANDREW BThis location was under construction. Biggest problem is this location was 16 miles from where I unloaded. The rental location a half mile down the road in columbia city was unavailable for drop off. Not this places fault but when I asked about the mileage charge he was rude. Stating his job was just to write the numbers down.
CHAD R