There is an app or you can use an online web based program to pick-up and drop off with no contact needed. We used the web based from our phone and it worked out well. I've read the app has had some issues so we opted for the web based. But be aware it takes about 20 minutes to get through the pick-up because they have verification needed by phoning two people or providing scanned documents to ensure you are the person picking up. They have videos and information regarding the process which is good. And, the 1-800 U-Haul number is VERY helpful. We had to use it twice and both times they were very responsive. They helped us get through any issue we were having. We rented a dolly, but it was not in the truck when we picked it up. They didn't charge us for it. Overall a takes a little time for pick-up and drop off, but it was a good experience and affordable.
Anita R.
NO LIMIT SERVICES
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fort Collins, CO 80524
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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The location and equipment were not a problem. It was the account and check-in process that were unbelievably hard to deal with. From the time I got to the location, it took me a whole 45 minutes to check in. Poor online services.
Ava W.Super helpful and friendly
Malynda T.Brandon was very helpful and knowledgeable! We made the trip from Fort Collins, CO to Apex, NC while driving a trailer for the first time and this location made the process that much easier.
Christina E.The tank was not full and the vehicle was dirty. The staff was rude when I asked questions about the costs. Had to park my car down the street not in the parking lot. The cost was higher than another rental truck company.
Laurie K.