This service was absolutely awful. I was drastically overcharged for using the Uhaul and I can prove it with photos I took of the odometer and basic common sense. I rented this uhaul for 2 hours and returned it without the gas tank needle even moving. I drove 10 (count them again, TEN) miles and they charged me for over 100 miles. IN TWO HOURS? Are you kidding me? I am going to demand my money back or take this to court because this is fraud. I have proof of the odometer before and after using the vehicle, and this is nothing short of a scam/theft. I will NEVER use this service again and I will actively campaign against anyone else from using it either.Michael N.
Valentine Motors Company
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Forestville, MD 20747
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- 4.0 Average Customer Rating
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I personally had a very positive experience at this uhaul location. The customer service was great and unlike some other locations, I was able to leave my car there while I was using the uhaul. Some other locations are on a smaller lot ,and you are not permitted to leave your car. This place was the peace I needed, because moving can be very stressfulMykia T.
i was charged an extra day because the establishment was closed on Sunday. I'm working to rectify that now.LATEESHA P.
I never received an email with my final bill . I was charged an additional 83.00 with them stating that it was mileageYVETTE B.
I forgot the keys to my car and had to drive back to get them. It was near closing time. The owner stayed past closing time so I could turn in the truck and get my car. I really appreciated thatCarolyn H.