This service was absolutely awful. I was drastically overcharged for using the Uhaul and I can prove it with photos I took of the odometer and basic common sense. I rented this uhaul for 2 hours and returned it without the gas tank needle even moving. I drove 10 (count them again, TEN) miles and they charged me for over 100 miles. IN TWO HOURS? Are you kidding me? I am going to demand my money back or take this to court because this is fraud. I have proof of the odometer before and after using the vehicle, and this is nothing short of a scam/theft. I will NEVER use this service again and I will actively campaign against anyone else from using it either.
Michael N.
Valentine Motors Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Forestville, MD 20747
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I personally had a very positive experience at this uhaul location. The customer service was great and unlike some other locations, I was able to leave my car there while I was using the uhaul. Some other locations are on a smaller lot ,and you are not permitted to leave your car. This place was the peace I needed, because moving can be very stressful
Mykia T.i was charged an extra day because the establishment was closed on Sunday. I'm working to rectify that now.
LATEESHA P.I never received an email with my final bill . I was charged an additional 83.00 with them stating that it was mileage
YVETTE B.I forgot the keys to my car and had to drive back to get them. It was near closing time. The owner stayed past closing time so I could turn in the truck and get my car. I really appreciated that
Carolyn H.