Reserved truck to be pick up in Ontario and received a called to be pick up in Fontana. Not sure why U-Haul won’t send it to Ontario. Very disappointed. I had to fight traffic to get to Fontana. I reserved 2 weeks ahead. You think that by time it comes to be picked up Uhual would’ve it at location is was supposed to be. Very bad experience. Next time I would go to different provider.
DANIEL C
Fix It Diesel Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fontana, CA 92335
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Customer Reviews
- 3.5 Average Customer Rating
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Appliance dolly and blankets were not with the truck. Only 2 miles of gas left in the tank when vehicle was picked up
Nicholas MIt was a little hard to find the place it was not a uhaul station we had to leave it in the street parking area.
Paula DEverything went well
Reggie vThere was no staff present. I didn't know where to park. The store itself was very hard to find. Finally I found a mechanic working on a diesel tractor and he took the keys from me. There was no one in the office. Also, we were supposed to drop off at a location closer to home but when we got to that location they said they weren't accepting drop offs. We had to drive another 3 miles to the other location. There was a lot of confusion all the way around.
CHRISTINE W