I had a reservation for 10:00 am to pick up the guy went to the bank by the time her hit back it was about 11:15 we didn’t leave the property till almost 12:00 then when I brought it back they were closed so I pulled it in front of the gate. They double charged me and told me that I parked the wrong way. That’s why so I feel that I should get half of my money back because one he was late for the reservation and two they were closed. Where else was I supposed to park it?
Hollie F
Mks Diesel and Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fernley, NV 89408
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Customer Reviews
- 4.0 Average Customer Rating
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Customer service was excellent! Very friendly to my Husband and I
Chanel DMK"S Diesel and Automotive repair were NOT open at 9:00am, the time NV Uhaul told me they would be open. I had to drive back home and then return at 10:00 and had to wait till 10:25 when they got around to showing up. This caused me to add about 5 more miles to my odometer that I had to pay for.
Bess tI found this experience very good and I'm sure the next customer will too.
Larry Hstaff was friendly and professional.
Danil M