He showed up 20 minutes late for our pick up. Apparently ha forgot that we picked it up, since U-Haul had to verify the number on the trailer.
Rebecca D.
Fenton Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fenton, MO 63026
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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We returned the truck on time to the same location we got it from. There's cameras at this location and I took a screen shot of the “thank you†screen at the end. They contacted me 4 days later telling me they're charging me for every day I had it. Except I returned it on time…Anyway, I talked to the regional manager who assured me the man in charge at the market would stop harassing me. He repeatedly tried to charge my card when he could see the truck outside of his store. Now, 24 days later they're trying AGAIN to take money off of my card. If it wasn't locked, I would've been robbed of hundreds of dollars. NEVER rent from this location.
Dustin B.Check in took a long time, but otherwise it was a good experience.
Leslie E.The guy there that helped me was very friendly and extremly helpful!
Johnny P.Its a liquor store with a few Uhaul trucks parked out front in the mud. Opened 25 minutes late, meaning I was delayed from the start. Clerk barely knew how to operate the Uhaul app. Couldn't provide the utility dolly, furniture dollies, and furniture pads I had reserved. Spent over an hour with customer service trying to resolve his error having charged me for the equipment they couldn't provide while disengaging to tend to other liquor store matters (only 1 clerk present). Despite having been promised by the customer service rep who called the day before switching me to pickup at this location (not my choice of location), that they would have packing supplies (boxes, tape, wrap, etc.) they had none. Although I could have bought plenty of liquor, cigarettes, bongs, CBD, and snacks. Once I had the truck, had to drive 20 minutes out of my way to get the utility dolly, furniture pads, furniture dolly, and packing supplies from a REAL Uhaul location. REFUSE TO USE THIS LOCATION FOR YOUR UHAUL PICKUP.
Christian B.