I am giving U-Haul a one star, I went to pick my truck up on Saturday at master empire in Anderson South Carolina we are nobody showed up for work. I was moving out of state and on a time frame. I just recently rented a truck a month before also and had great service. The bottom line is I spent over $2000 in the past month and a half with U-Haul and had the worst experience this past weekend March 17,When I could not get my truck because the dealer did not show up for work. I will never rent from U-Haul again! Beware folks go to another service U-Haul is now too big to care about their customers very pissed off and do not recommend themDawn V.
Trailer Rental & Towing in Fair Play, SC at Carolina Travel Center
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Fair Play, SC 29643
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 3.0 Average Customer Rating
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Have an actual process in place. Some signage with contact info/procedures. I called a random person I was given a number for by the gas station sraff, relayed exactly the issues of the previous damage, sent pics with proof of rusted parts etc. I left the gas fauge at the exact level I received it. Now I'm being charged $21 for extra fuel and received notice i will be billed for the existing damage. The online/ mobile process is lacking.BRANDON T.
Called ahead to assure U-haul personnel would be present. Said they would be there until 10PM. Dropped off truck at 4 PM. U-haul rep was not present. Clerk at truck stop helped us check truck in. Told us to take picture of fuel & mileage and took keys. She would send picture to Uhaul rep. Picture clearly shows 1/4 tank fuel which was same as pick up. One hour later received email receipt showing I was charged $65.72 for fuel. U-haul clerk never looked at the truck and misread the photo of the fuel gage. Called U-haul rep and he said there is nothing he can do. Said to Call U-haul.Russell E.
Easy to work with!Danny D.
Nothing to change, easy to park and friendly staff. A+++DAVID S.
Not helpful at allNICOLE W.