First when I got there...the guy did everything over the phone ( no paper work) the truck had a little under 3/4 of gas, so I told the guy that was present and he told me to take a picture of it( I did, and still have the picture) he stated not to put gas in there because it's has not been fueled anyway! Then they charged me for 20 miles, I only used 8! So I get an email stating they charged me for the gas, when the gas wasn't in the truck to begin with...and I was told not to put fuel in it!!!! I took it back the same way they gave it to me!!! I would never recommend this place to ANYONE! I'm not gonna stop calling til I get my money back!!! Or I'm going to ACTION NEWS!
Joyce D
Euclid Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Euclid, OH 44132
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Over charging for a rental I was contracted too for 48 hours
Kimberly BThe mileage from prior usage was not recorded, and that mileage was added on to my account…. Still waiting for this to be fixed
Marcus HNo one there during business hours. Guy next door managing the storage units told me where to park it and where to drop the keys (sign on door for after hour drop off did as well).
Howard NThe UHaul online system leaves much to be desired. It is very hard to navigate and takes entirely too long to check out and get the keys and also to check in when finished moving.
shely k