The truck I ordered wasn't available and no one did anything to help me get a new one. Ultimately I had to cancel my reservation and instead reserve a bigger, more expensive one. Then they substantially overbilled me for mileage. Really, really ridiculously bad experience. Would absolutely not recommend to anyone.
Jonas P
ASA Liquors
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Emeryville, CA 94608
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
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This location was terrible. I was initially told that although I had a reservation and there was a 10’ truck in the parking lot, that there were no vehicles available for me. When pushed for an explanation the clerk had me call his boss. The boss told me the vehicle I reserved was inoperable and I would have to go to an alternate location to get one. I again reminded him that I had a reservation and that they should have informed me of the problem before I Uber’s to their location. He told me he would call me back. He did and had me hand my phone to the clerk and then they gave me the truck in the parking lot. It all seemed very shady. Now I get a receipt and see they charged me for 4 gallons of gas even though I brought it back with the same fuel level and only drove 8 miles total. I suspect these trucks get better than 2 miles to the gallon. This location gives U-Haul a bad name.
Walter HThe worker could be much nicer.
Graham BPoor customer service, lack of communication skills
Aditya GU-Haul gas level almost empty at the pickup location.
BOB S