I've only used u-haul over the years for all of my truck or trailer rentals. Always exceptional service, easy pickup and drop off. No issues with anything or anyone. Until now, the location / people that went through were the worst I've ever dealt with. They shouldn't represent your U-HAUL name. I'll never use them again & I'll caution anyone that wants to use them. I want to thank you for not charging me for another day. They argued with me on the return time when it was in their lot. They were totally unprofessional & rude. I'll use my normal location in the future. Thank youJennifer G.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Elkhart, IN 46517
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Mal servicioALEJANDRA N.
The problem for me was that the location was to far from where I was staying. I planned to return the truck back to the same place, but things changed and I wanted to return it to a different location but I was told I could not. When I returned the truck the clerk that was the attendant was busy on the phone, sitting in an easy chair in the back of the room smoking a cigarette. She stopped talking long enough to say "Just put the keys on the counter and we'll email you with the final paperwork. Just seemed a little impersonable and Unprofessional. Other than those things the truck worked out for us for our needs and we will rent from UHaul again in the future, just not that location.Carl B.
Missing two dolliesCandis K.
Very good customer serviceKorey B.