The location was fine. The truck was clean, but needed some maintenance. The steering wheel was not properly centered so it made driving very difficult, and we were quickly fatigued. The outside rear dullie wheel was almost bald. The cab was very loud as the rubber seal around the passenger side door comes off and had to be put back on several times. Both doors had to be slammed very hard to get them to close properly otherwise the cab was so loud I couldn’t hear the walkie talkie radio, and had to shout to be heard by the passenger. Also, the pick-up location was changed from what we originally selected. This was frustrating to my wife as it was stressful to figure out where to go when we were stressed from moving.
Caleb Metzger
FMK Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elkhart, IN 46517
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Mark made the process super easy and fast. He is very professional and courteous and goes above and beyond to assist in any way he can. Such a great demonstration of excellent customer service! :-)
Amanda AldanaBest service of any kind I've received since living in Elkhart. I'm glad I used my better judgement and rented a little farther away after seeing the lot of the other location that was recommended because it was closer. It's important to feel safe when dealing with a place of business and Uhaul should reconsider some of these neighborhood dealers. The dealer I picked up from was awesome and deserves every bit of 5 stars. He explained things thoroughly and was very nice when confirming the reservation. The only business I would consider renting from in Elkhart by far.
Mariana EspinoThe man working was so helpful and friendly
Jessi WagnerJames is a great guy! He will make sure to take care of you!
Jen Shetler