Truck had coffee stains all over interior cab, and the box was full of mud/dirt. Truck also only had 1/4 tank of fuel available. Employees were friendly, but were not experienced in the U-Haul pickup/drop off procedures and I had to push to get the exit inspection complete. I was not told about the pre inspection link I would receive by text, and the employee did not go out to inspect the truck on drop off
Lloyd K
HighEnd Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5Y3X6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The attendant was late arriving at location over 1 hour and 15 minutes from booked time of 10 AM. Sais he was late due to renovations in personal house. Said I could bring back vehicle 1 hour later, but this was not suitable for me. I needed tyhr vehicle at 10 AM, not at 11:15AM
Arie VI ordered mats and furniture blankets. The location had none. Was disappointed.
Suria KThe morning shift person was really helpful and wasnt lazy, i would give him 5 stars. But, the afternoon shift person was really lazy. He made me go back to get the kms and fuel pictures. From what i recall, dont a u-haul representative go out and take pictures of the kms and fuel and inspect the vehicle? He made me do it. So, this is why im giving this place 1 star.
Davith KHighEnd Convenience saved the day when we discovered first thing on a Sunday morning that our original location (Athlone Convenience) wasn't open. Either U-Haul needs to update their system to properly reflect location hours or Athlone Convenience staff members need to show up on time. We've used HighEnd Convenience in the past and they are highly reliable. Keep up the great work!
Jessica S