I was charged for items that I did not add when I made the booking. I was not instructed to take photos of the vehicle. The convenience store owners claim that I damaged the vehicle, and so badly that the front bumper needed to be replaced. I used the truck for 1 hr and didn’t not even come remotely close to damaging the vehicle in any way. Now I’m wasting time trying to be reimbursed - I would highly recommend NOT using the Mega Mart location for pick up and drop off as they may try to scam you as well.
Simone F
Mega Mart Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Victoria, BC V8T2W4
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Customer Reviews
- 2.0 Average Customer Rating
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The door was locked, no key drop box. Waited five minuet until someone showed up. And ask me to wait so he can call his boss. They talked in unknown language for quite sometime before taking my key.
Yuanyuan LAdditional things I paid for were missing, I was charged much more than I should have been and service was terrible.
Zenon LThey actual service from the owners of Mega Mart was very good. The problem was the extremely poor service from the uHaul people who delivered the truck late, did not tell me the truck pickup location changed or communicate with me whatsoever. Frankly despicable and unacceptable.
Beckett CIt's like a shack that sells all kinds of paraphernalia and there are drug addicts in the place.
John M