When my fiance left his wallet sitting in the truck I rented, the clerk who checked the truck in, had made sure to call me first thing in the morning and got it back to me right away! Thank goodness
Jeanie B
Edmonds Smoke and Gift
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonds, WA 98026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I already input all of the required information on the U-Haul app in advance just to be asked the same information again in person and spend another 20+ minutes on registration at the shop. There was a $1.45 toll that was sent to me 3 weeks after the facts, and the shop/U-Haul charged $1.00 on top of it for “admin fee.” Not a material amount, but if your model is set up to upcharge every dollar you can get from your customers, I hope you’re not expecting a raving review or retention.
Vu NGentleman was very nice and helpful! Thank you for your assistance
Cindie CI rented this truck to move a vintage dining room table and chairs. I assumed that the truck box would be clean, so I didn’t check before I left. Big mistake. The box was full of screws, nails, and other construction debris. I also rented blankets to protect my furniture during the short drive. Half of the blankets were covered in dirt and debris, the other half were clean, but they were wet. I spent 20 minutes cleaning the truck out and shaking out blankets before I could load anything up. I mentioned this to the shop owner and not even an apology. I have rented from U-Haul more than 10 times and never had such a poor experience. I will never use this location again.
WILLIAM LFirst... the person working there was great! Very helpful. Second... the "facility"... is at a roadside minimart/smoke-shop. NOT a U-Haul facility. It was what it was, but very sketchy. Again, the man working there was kind and helpful. No issues, so the drop-off went fine.
David K