Owner wasn’t there at pickup time, told us he wasn’t gonna be there on return day and that we’d have to unload the trailer ourselves
june D
Capistrano Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Paso, TX 79935
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Really easy process here the only thing I would say is the quality of the truck and driving it wasn’t as smooth as other rentals I’ve had. Truck just ran very old but it did get the job done!! Customer service was great and welcoming when I picked up.
VICTORIA RGreat service
Fernando MService was great, equipment was great a real time saver and well equipped for our move
enjica dI want to be clear: There was absolutely nothing wrong with the experience at this location. In fact, Roberto went above and beyond any expectation I had for U-Haul. He was friendly, welcoming, efficient, and competent at what he does. My issue is with U-Haul as a whole: you have the same price per truck for 30mins, as you do for 24 hrs. Other rental truck agencies in the area charge by the hour. If I had more preparation time, I'd have gone with someone else. If I weren't on a short-notice deployment, I'd have only paid about $36 with Pensky or another local company. In fact, U-Haul was my absolute last choice for pricing. I think yall would attract way more business if you were more flexible with pricing for local moves. There are a lot of people looking for cheaper options who don't need 24-hr+ rentals.
Tyler B